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I bought 2 tickets for $400 2 months ago for Jay Z 4:44 tour in Phoenix, Arizona at the Talking Stick Resort and Arena and today Nov 3rd 2017 they cost half, Ticketmaster dont want to refund any money back, just wrong, I spend 20min trying to talk to customer service...
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Anonymous
Anonymous

I share your pain. I bought a single ticket to see Jay Z in Toronto on November 22 during a pre-sale. He added a 2nd Toronto show on November 23 even though the first show was...

1.1
Hollywood, California
I didn't like
  • Customer service
#1125664
Reply to reviews
I had been trying to purchase tickets from 10/24/2017 to 10/27/2017 from Ticketmaster’s website ... every time I had gotten to the part where you had to choose your ticket method it wouldn’t allow me to click either one . So I finally gave up and called Ticketmaste &...
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#1122921
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Lady GAGA concert in CT rescheduled from weekend to weekday night. Can't go. Company email said to push the refund button for a full refund if I couldn't go on the new night (11/9/20107). THERE IS NO REFUND BUTTON TO BE FOUND. Emails to the company are being responded...
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I liked
  • Convenience of purchasing
I didn't like
  • Never answer emails
  • Never answer the phone calls
#1121044
Reply to reviews

Ticketmaster - Someone please file class action !!!

Ticketmaster
#1117599
How does this horrible company get away with their practices? Agents lie, tickets never get confirmed in writing or sent without multiple calls & hours on hold...every event is ruined by these dishonest people!
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Ticketmaster - Horrible, scam, false advertising, ripoff,

Ticketmaster
#1061953
1.0
Details
Wanted tickets for Dave Chappelle show was suppose to have presale for chase customers on 6/13 with regular sale 6/16 10am tried for 1 hour 6 calls on 6/13 still no tickets no online purchases either. Signed up for email to notify me when tickets available. Well no email now tickets $645 each. Found out that tickets for 6/16 are based on tickets left from presale.
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Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website

Short Review on March 14, 2017

Ticketmaster
#1020651
Thought I bought 2 tickets @$37.50 each but TICKETMASTER resold my purchase to TICKET EMPIRE. And I was charged $223.41. NEVER AGSIN! Contesting and refuse to pay! Shameful pimps!
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Ticketmaster Miami Dolphins Football Ticket Review

Ticketmaster
#1001466
1.0
Details
Tried to get tickets for miami dolphins game at wembley for me and my brother got price page up at £45 which then crashed so i spent 1hour 15 mins of the site crashing then i see on twitter you can only buy single tickets now priced minimum of £115. I blame the deals they have with the corperate businesses essentially stealing tickets to resell joke absolute joke
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Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
We tried to get the Weird Al VIP tickets, but because the instructions weren't clear, we bought regular tickets and now are unable to get VIP tickets, on top of that, we haven't been able to reach Customer Service to see if there was anything we can do to fix it. Tried...
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#1116752
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I bought my daughter 2 tickets as a birthday gift and now we find out that she has to have the credit card used to make the purchase and the ID of the person on the credit card. I've been on the phone with ticketmaster for over an hour and they said 'to bad.' They...
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1.0
I didn't like
  • Service fee
#1103982
Reply to reviews
Ticketmaster - Sold concert tickets that had obstructed viewing- could not see stage.
I had originally emailed this to Ticketmaster customer support on 8/16. I was told I would receive a response in 3-7 business days- today is 12 business days! I have also contacted them several times in between and was told my request was still being review-...
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1.0
West Plains, Missouri
#1095002
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I booked tickets for El Clasico when they first went on sale. I bought tickets in section 142. I paid $925 per ticket. I go and see now and the same section has better seats for $480. Ticketmaster prints a fan guarantee page which states We'll exchange your tickets if...
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I didn't like
  • Way they cheat people off their money
#1078593
Reply to reviews
Ticketmaster Platinum is another scam from the 'entertainment' giant. They claim that the tickets were set aside for promoters and band members, but that's a load of ***. What they're doing is creating false scarcity by holding some tickets, and then gambling on the...
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3.4
I liked
  • Rep was very nice
  • Online seat view is really nice
  • Yes i did get the tickets i ordered
I didn't like
  • Return exchange policy of platinum most restrictive of all
  • Hide their business partners
  • Create false scarcity of tickets
#1075461
Reply to reviews
Ticketmaster is never going to release more free tickets so we can redeem our free vouchers, but they won't come right out and say it. They met the requirements of the Schlesinger lawsuit settlement, so they have no incentive to honor the vouchers. I had 15 pairs of...
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Anonymous
Don

I redemed them for six tickets to the Brantley Gilbert concert in Indiana last week.

Anonymous
Anonymous

Why can you not redeem them ? Your complaint is full of emotion but devoid of facts.

1.9
I liked
  • Not sure
I didn't like
  • Leading us on
#1073956
Reply to reviews

Contact Ticketmaster

Mailing Address:
Ticketmaster
Attn: Fan Support 1000 Corporate Landing
Charleston, WV 25311
Phone:
(800) 653-8000
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I understand that Ticketmaster charges fees for their services. When purchasing tickets for Boston - Joan Jett concert at Dayton, they listed the final price but did not indicate that fees were not included. It appeared that this was the final price that we would be...
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#1069431
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