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I bought my daughter 2 tickets as a birthday gift and now we find out that she has to have the credit card used to make the purchase and the ID of the person on the credit card. I've been on the phone with ticketmaster for over an hour and they said 'to bad.' They...
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1.0
#1103982
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Ticketmaster - Sold concert tickets that had obstructed viewing- could not see stage.
I had originally emailed this to Ticketmaster customer support on 8/16. I was told I would receive a response in 3-7 business days- today is 12 business days! I have also contacted them several times in between and was told my request was still being review-...
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1.0
West Plains, Missouri
#1095002
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I booked tickets for El Clasico when they first went on sale. I bought tickets in section 142. I paid $925 per ticket. I go and see now and the same section has better seats for $480. Ticketmaster prints a fan guarantee page which states We'll exchange your tickets if...
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I didn't like
  • Way they cheat people off their money
#1078593
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Ticketmaster - Horrible, scam, false advertising, ripoff,

Ticketmaster
#1061953
1.0
Details
Wanted tickets for Dave Chappelle show was suppose to have presale for chase customers on 6/13 with regular sale 6/16 10am tried for 1 hour 6 calls on 6/13 still no tickets no online purchases either. Signed up for email to notify me when tickets available. Well no email now tickets $645 each. Found out that tickets for 6/16 are based on tickets left from presale.
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Advertised vs Delivered
Diversity of Products or Services
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Product or Service Quality
Website

Short Review on March 14, 2017

Ticketmaster
#1020651
Thought I bought 2 tickets @$37.50 each but TICKETMASTER resold my purchase to TICKET EMPIRE. And I was charged $223.41. NEVER AGSIN! Contesting and refuse to pay! Shameful pimps!
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Ticketmaster Miami Dolphins Football Ticket Review

Ticketmaster
#1001466
1.0
Details
Tried to get tickets for miami dolphins game at wembley for me and my brother got price page up at £45 which then crashed so i spent 1hour 15 mins of the site crashing then i see on twitter you can only buy single tickets now priced minimum of £115. I blame the deals they have with the corperate businesses essentially stealing tickets to resell joke absolute joke
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff

Ticketmaster Website Review

Ticketmaster
#974240
Twice now I have been on this site at the time tickets are going onsale only to be told 5 mins after tickets aren't available but you can get them at double the face value on getmein . Absolute farce .
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Ticketmaster Platinum is another scam from the 'entertainment' giant. They claim that the tickets were set aside for promoters and band members, but that's a load of ***. What they're doing is creating false scarcity by holding some tickets, and then gambling on the...
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3.4
I liked
  • Yes i did get the tickets i ordered
  • Online seat view is really nice
  • Rep was very nice
I didn't like
  • Return exchange policy of platinum most restrictive of all
  • Offer platinum tickets with the value of lead
  • Create false scarcity of tickets
#1075461
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Ticketmaster is never going to release more free tickets so we can redeem our free vouchers, but they won't come right out and say it. They met the requirements of the Schlesinger lawsuit settlement, so they have no incentive to honor the vouchers. I had 15 pairs of...
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Anonymous
Don

I redemed them for six tickets to the Brantley Gilbert concert in Indiana last week.

Anonymous
Anonymous

Why can you not redeem them ? Your complaint is full of emotion but devoid of facts.

1.9
I liked
  • Not sure
I didn't like
  • Leading us on
#1073956
Reply to reviews
I understand that Ticketmaster charges fees for their services. When purchasing tickets for Boston - Joan Jett concert at Dayton, they listed the final price but did not indicate that fees were not included. It appeared that this was the final price that we would be...
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#1069431
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Ticketmaster - Cheated with seats
Ticketmaster - Cheated with seats
Ticketmaster - Cheated with seats
Ticketmaster - Cheated with seats
Ticketmaster - Cheated with seats
Ticketmaster - Cheated with seats
First things first Ticketmaster should rename their company to Scammaster. I purchased Red Impact Festival tickets to the Impact Festival in Krakow Poland for June 2017. These tickets included tribune seats for the value of 330zl/90$. According to the arena map...
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1.1
I didn't like
  • Fake map with fake prices
  • Customer service
  • Staff
#1065394
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I saw roger waters at the oracle arena on 6-10-17 in California. I know that he has his political views by I was appalled at the gross and disgusting anti Trump display in the second half of the concert. This display was far past a political statement. The pictures and...
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Anonymous
anonymous annoyed concert goer

Totally agree....I didn't pay good money to hear his bashing Trump and getting young kids involved in his agenda..shut up and sing you Brit....most people don't care about you...

#1064412
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Purchased Def Leppard tickts via credit card, I have no idea about etickets, nor did I ever get a EMAIL SAYING HEY TICKETS R READY, Sadly my dad has taken ill and I could not go, tried to cancel, resell tickets everything I could think of but NOOOOOO we are *** outta...
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1.0
I didn't like
  • Fraudulent practices
  • Shifting blame
  • Lack of customer service and hidden loopholes
#1057074
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Ticketmaster - Don't purchase Credit Card Entry tickets for any event
In Jan 2017 I purchased 4 tickets for U2: The Joshua Tree Tour 2017. At the time of purchase I did not realize that the type of ticket was a Credit Card Entry tickets. Sounds simple and convenient. The trick is that the Credit Card now becomes the ticket and without...
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3.4
I didn't like
  • Did not understand the restriction on credit card entry tickets
#1056439
Reply to reviews