Anonymous
map-marker Baltimore, Maryland

They did not clarify platinum and membership tickets would be sell together

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I have a membership that gives me the option to buy tickets on pre sale from txt but as soon as I got to the website they did not requested my code and simply let all the tickets there. I brought platinum tickets very overpriced and they dont want to give me a alternative.
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Haitham A Chc

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Verified Reviewer

Problem to login

Ticketmaster - Problem to login
Ticketmaster - Problem to login - Image 2
Ticketmaster - Problem to login - Image 3
I payed for tickets but now I try to login I cant, it showing email is not used before. How i can get my tickets now ??
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Loss:
$30

Preferred solution: My ticket

Paula M Htd

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Verified Buyer
|

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Verified Reviewer

Someone else has claimed my tickets

Ticketmaster - Someone else has claimed my tickets
I went to check on my tickets ands noticed another person has claimed them, James Bull. Do what do I do I even has insurance on them
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Loss:
$590

Preferred solution: Full refund

User's recommendation: Idk

Shery Uac

I cant but tickets

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The system kept sending me a text code and everytime I entered it I got am error message. I was not able to purchase to tickets I wanted after 10 attempts I logged Into the computer and had to purchase other tickets. I highly upset
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Preferred solution: Apology

User's recommendation: Your system needs an update

Anonymous
map-marker Greensburg, Pennsylvania

Website ticket sale wasn’t going through

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even though it was the address that was wrong he kept fixating on the card on my account and it did nothing to help the actual problem. now i cant get a spot and im really mad because he totally screwed me over.
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User's recommendation: don’t even bother calling

Anonymous
map-marker New York, New York

Por boletos

Nunca me solucionaron nada una señorita. Me dijo que me iva a contactar con alguien en español y hasta el momento sigo esperando me dio 5 minutos y ya llevo 7a 8 días esperando... gracias por esa atención! mis completamente mal ,
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AsmaTahir T

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Verified Reviewer

Helo sir this is Asma Tahir from Pakistan

Sir my laguage that send by bank manager of centrist reserve bank is not receive through express world wide shipping service.the diplomatic agent demands money again and again .
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Loss:
$5000
LARRY W Kmw

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Verified Reviewer

I was scammed by people who claimed to work for Ticket master

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I was scammed by people who claimed to work for Ticketmaster. I had tickets for the Trans Siberian Orchestra on December 20th 2023. When I called on December 19th to secure my tickets and thats when the scam started, I was scammed out of $600.00
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Loss:
$600
Pros:
  • Ticketmaster is a good company to deal with
Cons:
  • Make sure you talk to right person

Preferred solution: Full refund

User's recommendation: Be very careful

1 comment
Guest

Happened to me too for a Casper, Wyoming concert April 20, 2023. Scammed $250

Alvaro Sqk

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Verified Reviewer

Need money back in my account!!!

I called ticket master and got lied to by some lady and she said she would put my money on a debit card instead she put it into a Apple Gift card and so I called back very mad and told them to put it back!!! She was never with ticket master it was very unprofessional to treat someone like that and lied to me! I got a email saying that it was taken care of and to be expecting that money soon!! I have yet to see it
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Loss:
$422

Preferred solution: Full refund

User's recommendation: Just be truthful

Stephanie C Fpz

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Verified Reviewer

Old phone number received the code for Bad bunny's most wanted tour presale

Ticketmaster - Old phone number received the code for Bad bunny's most wanted tour presale
I received an email saying I was a selected participant for bad bunnys most wanted tour sale for April 12-Brooklyn-Barclays center and want to know if the code could be resent to a new updated phone number before tickets go on sale today October 25th at 1pm please and thank you
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Preferred solution: The code sent to my new updated phone number

Anonymous
map-marker Manchester, England

I made a simple mistake on the time I booked on my ticket and just wanted the time

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I made a simple mistake on my ticket. Clicked the wrong time and within minutes was messaging them to ask for a change. Got no where
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User's recommendation: Don’t book with them. Do not want to know when they have your money

Angela D Vfs

Sign in code not coming

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Cant sign in my account if the code doeant come through as a text. How does this work when i need to sign in for my tickets?
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Preferred solution: A code to sign in

Anonymous
map-marker Parramatta, New South Wales

Could not get in contact with the right person

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I was on wait for 15 to 20 minutes then when I finally spoke to someone their transferred I then waited another 15 to 20 minutes only to be sent to voicemail asking me to leave my details which I did and know one got back to me
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Anonymous
map-marker Advance, North Carolina

Received a notice that the show was cancelled

Ticketmaster - Received a notice that the show was cancelled
Ticketmaster - Received a notice that the show was cancelled - Image 2
Received an email stating the show was cancelled, when the show is still going on. I have enclosed the notice I received .
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Anonymous
map-marker Dunedin, Florida

Need to cancel parking pass 3/22/2024

I was on hold for well over an hour.. Ive given up for now.. Terrible method of customer service. I thought I was calling TICKETMASTER!!!
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