Ticketmaster
Reviews and Complaints
Fraud
User's recommendation: Don't call fraud department,,just call the number for ticket masters
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help finding my tickets I bought for on the road to wrestlemania in Fresno California Need help finding my tickets that I bought for on the road to wrestlemania
Preferred solution: Trying to find out where my tickets are for wrestlemania on the road to wrestlemania that I bought for Fresno. Please call me back 770-7569.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
The Hip hop 50 concert at Yankee stadium was not properly staffed. My ticket didn't specify the gate I was to enter through so finding the right gate took 45 min.
The line for my gate, which was for floor seats, was a city block long 5 + people across. It took more than 2 and a half hours to get in! Then my seat was a legends package with no seat in front of Mine. I PAID FOR THAT.
BUT THERE WAS NO SEAT ENFORCEMENT. THE ENTIRE AISLE Was crowded with people. And directly in front of me a 6'4," man stood. He was right in front of me which was supposed to be empty space.
I tried standing on my chair but it was hazardous. I saw No attendants on the floor managing the situation. It was the worst concert of my life.
Talking to a Ticketmaster Manger seems impossible. Chatting with HELP only yields a flat message saying the event is over so the promoter doesn't honor refunds.
This is just so crazy. I wasted over $700 and was treated and felt like a peice of cattle.
- Availability of concerts
- Getting a manager to elevate my complaint for a refund
Preferred solution: Full refund
Horrible service!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Athy, Co KildareI am so disappointed with the reply from your team, I would be very grateful if someone could actually telephone me to have a proper conversation.
It was about the fact that I was unable to transfer tickets I had bought as a gift for someone which meant the tickets were wasted because the application on your app did not work. You will be able to see my many attemps I'm sure on your website!!
You need to take responsibility for this and refund the cost. Your app does not fulfil the advertised facilities it claims to have, I spent a week trying to transfer and could not get in touch with anyone to discuss it. Absolutely DISGRACEFUL!!! by the way I have been a very good customer of Ticketmaster and spend a lot on tickets for events throughout the years!
Maybe someone in customers services would give me the courtesy of a telephone call to sort this out,086 856****. speaking to a computer is not good enough.
I look forward to hearing from you.
- Cant get a human on the phone
- Communication sucks
Preferred solution: Full refund
User's recommendation: Do not buy from Ticketmaster because when something goes wrong with the app (which doesn't work) you will not be able to get in touch with a person who can help you!!
Check on ticket date
Event postponed 2 times
User's recommendation: Biggest fan here
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought it the ticket on the wrong location
- I love the tickedmaster easy to solve problems
- N-a
Preferred solution: I would like to change the location . From Manchester to London
Payment Provider declined transaction message but no issue with card per Probider
Difficulty reselling tickets
User's recommendation: They will help
Upgrade a ticket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRescheduled event
Preferred solution: A date for the rescheduled event.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou people suck
Payment plan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI buy a tickets and dont find them
- No respond
- No responded
Preferred solution: Deliver product or service ordered
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