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Customer service
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Exchange, Refund and Cancellation Policy
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Update by user Aug 11, 2015

It was NOT TICKET MASTER who overcharged us it was VIVID TICKETS!

This site should at least allow edits or removal without requiring all the extra. Again it was VIVID TICKETS!

Original review posted by user Aug 08, 2015

Ticket Master overcharged us for Aretha Franklin tickets advertised for $58-78. Using a Bait And Switch charging $110 ea.

total charge $253. They claimed the $58-78 were sold out that only the $110 tickets were available. I contacted Ticket Master to tell them tickets right next to the ones they charged us $110 were sold for $58.50. I asked Ticket Master to at least discount/refund partial of the $253 charge but they refused and instead said "All Sales Are Final"!

Don't buy your tickets from Ticket Master!

They are a ripoff, Baiting and Switch, charging double the price for tickets in the same section. We will never buy from Ticket Master again!

This person wrote the review because of pricing issue of ticketmaster aretha franklin tickets from Ticketmaster. Reviewer claimed that he or she lost $150 and wants Ticketmaster to issue a partial refund.

The most disappointing in user's experience was taking too much money, not taking responsibility and no refund policy. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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