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I have not used ticketmaster in a long time. Some friends wanted us to go with them to see a concert. I have ticket credits and ups credits from a lawsuit that ticketmaster lost a couple of years ago. However, the letter and credits went to my old email which was...
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1.9
I didn't like
  • Willingness to help out
  • Lack of customer service
#1339987
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I bought 2 tickets for $400 2 months ago for Jay Z 4:44 tour in Phoenix, Arizona at the Talking Stick Resort and Arena and today Nov 3rd 2017 they cost half, Ticketmaster dont want to refund any money back, just wrong, I spend 20min trying to talk to customer service...
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Anonymous
Anonymous

I share your pain. I bought a single ticket to see Jay Z in Toronto on November 22 during a pre-sale. He added a 2nd Toronto show on November 23 even though the first show was...

1.1
Hollywood, California
I didn't like
  • Customer service
#1125664
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This has got to be the worst company that remains in existence today. They are striving to compete with AT&T on the customer service bar. They have no customer service. There is no chat. There is no tech support. Trying to reach a human being is modern day torture...
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1.0
#914132
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Ticketmaster Concert Ticket Review

I bought tickets for my daughters 5th birthday and they sold me tickets to the wrong state. I called as soon as I noticed which was 24 hours before the concert. The refused to give me a refund or exchange my tickets for the correct date. Said it was merchant error. Worst company to deal with ever!!!
1.0
Details
Customer service
Staff
Website
#909140
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So I have 2 friends that tried to transfer me tickets to an event. Upon reaching the final page where I fill out my info, I find that when I click "Accept Tickets" button it just says "sit tight" or "processing" and it will be ready in less than a minute. It never...
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#837436
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Awful experience!!!! We heard the tickets were selling fast fornour event. Get on to ticketmaster, the seating was full (according to TM) we needed 4 seats NEXT to each other. That wasnt possible. After getting off and getting bafk on we find the seats together. They...
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1.0
Palo Cedro, California
#813438
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Ticketmaster - Event Ticket Review from Rocklin, California
I ordered paeking passes to a football game through ticket master spent 48.00 dollars on *** parking. Tucket master sent me multiple messages leading up to the event saying printable tickets where coming. Day of the event nothing! I tried emailing and calling no awnser...
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Anonymous
Anonymous

They always like to blame customer for their screw ups. They messed up they need to own it. Laying the blame on customers is easy because they don't want admit how incompetent...

1.0
#763043
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Bought two tickets online from Ticketmaster to see Rush's final tour. Tried to log in multiple times prior to the event and call to print tickets to get an idea of seating. No response. Drove 1.5 hours to get tickets at box office at SAP center in San Jose, CA. After...
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1.0
I didn't like
  • Not taking responsibility
  • Policy
  • Bait and switch
#681300
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We decided to see Garth Brooks in Sacramento at the Sleep Train Arena / Formerly Arco Arena - We got online at Ticketmaster at the exact moment tickets went on sale and waited for roughly an hour and wound up what looked like crappy nose bleed seats of Section 208 Way...
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1.0
#615097
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Contact Ticketmaster

Mailing Address:
Ticketmaster
Attn: Fan Support 1000 Corporate Landing
Charleston, West Virginia 25311
United States
Phone:
(800) 653-8000
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I purchased tickets through Ticketmaster for the Marvel Experience on October 11, 2014. My date was February 28, 2015. I was notified recently by Ticketmaster that this date was cancelled. They offered to exchange for another date. Fine, that's fair. But the customer...
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1.3
I didn't like
  • Policy
  • Customer service
#589541
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