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I have not used ticketmaster in a long time. Some friends wanted us to go with them to see a concert. I have ticket credits and ups credits from a lawsuit that ticketmaster lost a couple of years ago. However, the letter and credits went to my old email which was...
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Company wrote 0 private or public responses to the review from Aug 27.
1.9
I didn't like
  • Lack of customer service
  • Willingness to help out
#1339987
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Ticketmaster - I only saw 20% of the show!!!
Last (8/25/2018) night in Atlanta. First of all, I drove 3hrs from Oklahoma to Dallas, TX to drop off my kids and catch a flight to Atlanta for the show. I am appalled that they would even sell tickets where you are sitting literally BEHIND the stage. We were in...
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Company wrote 0 private or public responses to the review from Aug 26.
1.5
#1339433
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So ticketmaster sent me an email for wwe presale tickets in philadelphia with a link. So i hit the link and purchased tickets, turns out the link was for providence, rhode island. So i called ticketmaster to get a refund since the link they sent me was flat out false...
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Company wrote 0 private or public responses to the review from Aug 25.
1.3
#1338645
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In July 2018, tried repeatedly to use ticketmaster egift card to purchase tickets online and ticketmaster website repeatedly deleted all the information that I had populated into their formatted screen. I then called ticketmaster to speak to a human being to order the...
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Company wrote 0 private or public responses to the review from Jul 13.
#1303146
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Ticketmaster - Scam/ ripped off/ horrible company

Ticketmaster - Scam/ ripped off/ horrible company
Ticketmaster - Scam/ ripped off/ horrible company
Ticketmaster - Scam/ ripped off/ horrible company
ABSOLUTE WORST COMPANY EVER. BAD AND RUDE CUSTOMER SERVICE WITH CLUELESS REPS. WILL NOT EVER EVER EVER ORDER FROM TICKETMASTER AGAIN!!!
Company wrote 0 public responses to the review from Jul 07.
#1297909
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The fact that we paid so much for the floor tickets, and VIP Package only to have Ticketmaster add General Admin / Pit seats after they claimed the show was SOLD OUT was BS. Did not get tickets until day of event, 6/26/18 after being sent to every box office at venue...
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Company wrote 0 private or public responses to the review from Jun 27.
1.3
I didn't like
  • Worst customer service ever
  • Never answer the phone calls
#1290076
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Signed on to buy tickets , purchased 2 tickets for over 800.00 dollars for a concert .. obviously a large premium but ok .. offer went out that free cd will accompany each ticket purchased.. When I didn't receive one I questioned why ,TM stated well you bought resale...
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Company wrote 0 private or public responses to the review from Jun 21.
1.1
#1285792
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Ticketmaster - Discount code

Tried several times to use my 25% off discount code. Never worked. Didnt realize it went through. Tried to cancel it tonight actually speaking with a live person. He would give me the discount, but he said couldn't for some reason. Last time I order tickets from you.
Company wrote 0 private or public responses to the review from Jun 18.
#1282995
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They forced me to download their app to get access to my ticket because there is "no print at home email option". The browser option was also unavailable because of an error named "Not allowed." Never in my life have I not been able to receive a ticket through email or...
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Company wrote 0 private or public responses to the review from Jun 14.
1.0
#1280107
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Ticketmaster - Cheated out of a ticket

A week ago,my niece asked me to order two tickets for her for a Drake concert. I placed the order for two tickets and there was confirmation for two tickets. But when my niece went to download the tickets only one ticket come up on the screen. Customer service was beyond rude and not helpful at all. They blamed us for the mistake and refused to give me a refund.
Company wrote 0 private or public responses to the review from May 25.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
#1264466
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