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I will never order tickets from Ticketmaster ever again. I purchased tickets as a gift for someone and was never given a preview before I was charged for the tickets. The fees charged were over $80.00 which is outrageous. I tried to cancel immediately but this was...
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1.1
I didn't like
  • Service fee
  • Not being able to immediately cancel
#1149770
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For the sake of spending less time sifting through *** e-mails from their "sister" companies, use your junk e-mail account. They sell your e-mail faster than they do tickets. AND their new webpage ***. Not only did it take me 10 refreshes to get to the checkout side of...
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#1145961
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Ticketmaster - Sold Nonexistent seats

Ticketmaster sold me tickets to Lady Gaga , Philip arena , I traveled from miami to Atlanta, when I got to the arena , the section was closed , the staff wasn’t informed that tickets were sold in that particular section , they had to relocated me to another seat, the outside of the arena was very unsafe at night no police presence
#1139991
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I PURCHASED TICKETS TO DISNEY ON ICE ON 11/28/2017. I PURCHASED 6 TICKETS. MY MOTHER IN LAW DECIDED SHE WANTED TO JOIN AND PURCHASED HER TICKETS THE SAME DAY. WE PURCHASED AFTER HOURS SO TICKETMASTER CUSTOMER SERVICE WAS NOT AVAILABLE TO CALL. MY MOTHER IN LAW WAS...
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#1139002
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I bought 2 tickets for $400 2 months ago for Jay Z 4:44 tour in Phoenix, Arizona at the Talking Stick Resort and Arena and today Nov 3rd 2017 they cost half, Ticketmaster dont want to refund any money back, just wrong, I spend 20min trying to talk to customer service...
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Anonymous
Anonymous

I share your pain. I bought a single ticket to see Jay Z in Toronto on November 22 during a pre-sale. He added a 2nd Toronto show on November 23 even though the first show was...

1.1
Hollywood, California
I didn't like
  • Customer service
#1125664
Reply to reviews
I had been trying to purchase tickets from 10/24/2017 to 10/27/2017 from Ticketmaster’s website ... every time I had gotten to the part where you had to choose your ticket method it wouldn’t allow me to click either one . So I finally gave up and called Ticketmaste &...
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#1122921
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Lady GAGA concert in CT rescheduled from weekend to weekday night. Can't go. Company email said to push the refund button for a full refund if I couldn't go on the new night (11/9/20107). THERE IS NO REFUND BUTTON TO BE FOUND. Emails to the company are being responded...
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I liked
  • Convenience of purchasing
I didn't like
  • Never answer the phone calls
  • Never answer emails
#1121044
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Ticketmaster - Someone please file class action !!!

How does this horrible company get away with their practices? Agents lie, tickets never get confirmed in writing or sent without multiple calls & hours on hold...every event is ruined by these dishonest people!
#1117599
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We tried to get the Weird Al VIP tickets, but because the instructions weren't clear, we bought regular tickets and now are unable to get VIP tickets, on top of that, we haven't been able to reach Customer Service to see if there was anything we can do to fix it. Tried...
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#1116752
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I bought my daughter 2 tickets as a birthday gift and now we find out that she has to have the credit card used to make the purchase and the ID of the person on the credit card. I've been on the phone with ticketmaster for over an hour and they said 'to bad.' They...
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1.0
I didn't like
  • Service fee
#1103982
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