Contact Ticketmaster Customer Service
Ticketmaster Phone Numbers and Emails
Toll-Free Number:
-
(800) 653-8000
Customer Service:
-
(310) 867-7000International
-
(800) 943-4327TDD
-
(866) 448-7849Ticketmaster Express
Ticketmaster Emails:
Contact Information
Ticketmaster Website:
Ticketmaster Help Center:
Corporate Office Address:
Other Info (opening hours):
Support Hours:
Monday - Sunday: 9:00am - 12:00pm (EST)
Mailing Address:
Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311
How Good is Ticketmaster's Customer Service?
Summary of Ticketmaster Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ticketmaster?
Refund Question:
- “Refund”
- “Concert ticket ticket refund due to covid”
- “Refund problems”
Request for Information Question:
- “I have a few questions”
- “Have questions”
- “How to see Bob James in concert”
Product/ Service Question:
- “Buy tickets”
- “Lost tickets in system”
- “My ticket might be fake”
Account Question:
- “Forgot password”
- “Cant get into my account”
- “Login”
Shipping and Delivery Question:
- “Sold tickets where is my money”
- “I didn't receive my refund and I spent an additional 400 trying to get my money back”
- “I didn't get my money after selling my tickets”
Payments and Charges Question:
- They took my money but didn't give me tickets
- “Payment”
- “Mis charge”
Activation/ Cancellation Question:
- “Cancel ticket”
- “Cancel tickets”
- “To cancel ticket”
Return/ Replace Question:
- “Ticket Exchange”
- “Need to change my email”
- “Exchange tickets”
Cards Question:
- “Gift cards”
- “Cant buy online doesntvtake my card”
- “Gift card”
Website/ Application Question:
- “Canot list tix to re sell, site issues.”
- “Site will not allow me to pay for tickets”
- “Claim ticket website not loading”
Staff Question:
- “Ricky V on your staff is trying to help with problem transferring tickets”
- “Customer service”
- “Customer service question”
Employment Question:
- “1099K issues”
- “Ticketmaster Mobile Tickets purchased on StubHub”
- “I bought tickets for tonight concert of Coldplay in Vancouver via StubHub and I'm not able to download them via Ticketmaster appli or StubHub appli.”
Other Question:
- “My tickets”
- “Email”
- “Ticket problem”
About
, , , ,
Ticketmaster is considered to be a leading live entertainment ticketing and marketing company in the world. The company was established in 1976. Ticketmaster serves more than 9,000 clients worldwide across multiple event categories, providing exclusive ticketing services for leading arenas, stadiums, professional sports franchises and leagues, college sports teams, performing arts venues, museums, and theaters. We currently operate in 20 markets worldwide facilitating ticket sales, ticket resale services, marketing and distribution through www.ticketmaster.com, one of the largest e-commerce sites on the Internet. The corporate office of the company based in West Hollywood, California.
Ticketmaster also operates 6,700 retail outlets and a global network of call centers.
Ticketmaster is ranked 44 out of 251 in Tickets category
USA, Worldwide, Canada, UK, Europe, Asia, Other
Compare Ticketmaster To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
