Ticketmaster Phone Numbers and Emails

Toll-Free Number:

  • (800) 653-8000
Send Message

Customer Service:

  • (310) 867-7000
  • (800) 943-4327
  • (866) 448-7849
    Ticketmaster Express

Sales/ Reservations:

  • (800) 745-3000
    Ticket Sales
  • (800) 982-2787
    US Arts Sales

Ticketmaster Emails:

Customer Service
App Support, Developers Inquiry
Informal Dispute Resolution, Privacy Inquiries
DMCA Inquiries
Trademark Inquiries
Opt-out of Marketing Emails
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How to Contact Ticketmaster Customer Service?

How to Call Ticketmaster support?

Unfortunately, the Ticketmaster customer service phone number isn’t stated on the Ticketmaster contacts page. You may find it on the Ticketmaster Twitter page. It is 800-653-8000. However, users face difficulties calling that number since they have to wait long for a response.

Alternatively, you can email Ticketmaster fun support through the Ticketmaster contact us page. You should get a reply within twelve hours.

How to Contact Ticketmaster Customer Service Directly?

If you need help with your existing order, you can contact Ticketmaster customer service directly through the company website. Log in to your account, select the order you need assistance with, and click the Ticketmaster contact us button. Please note that Ticketmaster customer support representatives are available Monday through Friday from 9 am to 12 am Eastern time.

Before dialing the Ticketmaster phone number, check the company website and look for the FAQ section. The Ticketmaster help page offers a lot of step-by-step instructions and helps with articles for consumers. Choose the relevant topic and enter the key phrase of your issue into the search bar. You’ll get a list of available results.

How to Contact Ticketmaster Customer Service via Social Media?

You will have trouble finding the Ticketmaster live chat option on the company website. As an alternative, you may try to reach out to Ticketmaster customer care through @Ticketmaster on Twitter or a direct message on Instagram. Unfortunately, you can’t send messages on Facebook, but you can comment on the company posts.

The Ticketmaster live chat options on social media allow you direct access to help. Take time to go into more detail about your problem. The Ticketmaster support agents will provide you with an effective solution faster, having the right information. Be ready to state your account details.

Contact Information

Ticketmaster Website:

Ticketmaster Help Center:

Corporate Office Address:

Ticketmaster LLC
9348 Civic Center Dr.
Beverly Hills, California 90210
United States

Other Info (opening hours):

Support Hours:

Monday - Sunday: 9:00am - 12:00pm (EST)

Mailing Address:


Attn: Fan Support

1000 Corporate Landing

Charleston, WV 25311

Ticketmaster Customer Service Reviews

1.3 / 5
Bad customer service

I had a terrible time trying to place an order online. I install the app and still had difficulty. I finally called Customer Service and spoke to a rep. He...

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Missing orderOf 2 bruins tickets

No help.I couldnt really understand what he wanted me to do. No help. No resolution. Trying to buy tickets for my daughters birthday.and then my order gets...

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How Good is Ticketmaster's Customer Service?

Antione Dtd
Antione Dtd
Feels Disappointed | Sep 26, 2023

Issue was not resolved. Transferred me to another dept went straight to voicemail. Still no call back. I sold tickets and still have not gotten paid. Very unacceptable

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Kaymen Zga
Kaymen Zga
Feels Disappointed | Sep 26, 2023

Poor. Agent said problem in geeting tickets to my wallet was the phone needed to be upgraded to latest IOS. Even after doing that still have problems.

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Anabella Kir
Anabella Kir
Feels Disappointed | Sep 25, 2023

Overall they gave the wrong information for the show times.

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Charde Hzs
Charde Hzs
Feels Disappointed | Sep 25, 2023

They are unprofessional and not helpful at all in I rather pay a third party then Ticketmaster

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Adama Wwj
Adama Wwj
Feels Satisfied | Sep 25, 2023

Great thanks

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Elnathan Ifv
Elnathan Ifv
Feels Disappointed | Sep 25, 2023

Pissed off as situation not resolved and the agent sounded like reading a script as he offered no acceptable solution -

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Summary of Ticketmaster Customer Service Calls

03:01 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ticketmaster?

Refund Question:

  • “Refund”
  • “Concert ticket ticket refund due to covid”
  • “Refund problems”

Request for Information Question:

  • “I have a few questions”
  • “Have questions”
  • “How to see Bob James in concert”

Product/ Service Question:

  • “Buy tickets”
  • “Lost tickets in system”
  • “My ticket might be fake”

Account Question:

  • “Forgot password”
  • “Cant get into my account”
  • “Login”

Shipping and Delivery Question:

  • “Sold tickets where is my money”
  • “I didn't receive my refund and I spent an additional 400 trying to get my money back”
  • “I didn't get my money after selling my tickets”

Payments and Charges Question:

  • They took my money but didn't give me tickets
  • “Payment”
  • “Mis charge”

Activation/ Cancellation Question:

  • “Cancel ticket”
  • “Cancel tickets”
  • “To cancel ticket”

Return/ Replace Question:

  • “Ticket Exchange”
  • “Need to change my email”
  • “Exchange tickets”

Cards Question:

  • “Gift cards”
  • “Cant buy online doesntvtake my card”
  • “Gift card”

Website/ Application Question:

  • “Canot list tix to re sell, site issues.”
  • “Site will not allow me to pay for tickets”
  • “Claim ticket website not loading”

Staff Question:

  • “Ricky V on your staff is trying to help with problem transferring tickets”
  • “Customer service”
  • “Customer service question”

Employment Question:

  • “1099K issues”
  • “Ticketmaster Mobile Tickets purchased on StubHub”
  • “I bought tickets for tonight concert of Coldplay in Vancouver via StubHub and I'm not able to download them via Ticketmaster appli or StubHub appli.”

Other Question:

  • “My tickets”
  • “Email”
  • “Ticket problem”


Related Companies

Live Nation Entertainment, TicketWeb, Live Nation, Ruoff Music Center, House of Blues


Ticketmaster is considered to be a leading live entertainment ticketing and marketing company in the world. The company was established in 1976. Ticketmaster serves more than 9,000 clients worldwide across multiple event categories, providing exclusive ticketing services for leading arenas, stadiums, professional sports franchises and leagues, college sports teams, performing arts venues, museums, and theaters. We currently operate in 20 markets worldwide facilitating ticket sales, ticket resale services, marketing and distribution through www.ticketmaster.com, one of the largest e-commerce sites on the Internet. The corporate office of the company based in West Hollywood, California.

Ticketmaster also operates 6,700 retail outlets and a global network of call centers.

Ticketmaster reviews and complaints

Ticketmaster is ranked 44 out of 251 in Tickets category

Area Served

USA, Worldwide, Canada, UK, Europe, Asia, Other

Payment Methods

VISAMasterCardAmerican ExpressDiscoverPayPal

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