Ticketmaster Phone Numbers and Emails

Toll-Free Number:

  • (800) 653-8000

Customer Service:

  • (800) 943-4327
  • (866) 448-7849

Sales/ Reservations:

  • (800) 745-3000
    Ticket Sales
  • (800) 982-2787
    US Arts Sales

Ticketmaster Emails:

Copyright Infringement Inquiries
Privacy Inquiries
Trademark Inquiries
More phone numbers and emails Less phone numbers and emails

Ticketmaster Contact Information

Ticketmaster Website:

Ticketmaster Help Center:

Corporate Office Address:

1000 Corporate Landing
Charleston, West Virginia 25311
United States

Other Info (opening hours):


Monday - Sunday: 9am-9pm (EST)

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Ticketmaster Rating Based on 3.7K Reviews

Rating details

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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

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Summary of Ticketmaster Customer Service Calls

02:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ticketmaster Customer Service?

Refund Question:

  • “Haven't received refund”
  • “Refund problems”
  • “Need info for refund do to Covid”

Request for Information Question:

  • “Need help with transferred tickets”
  • “About tickets for Tucka at Alabama Theater sept”
  • “Purchased Ticket question”

Product/ Service Question:

  • “Wasn't able to attend a concert due to Covid and the insurance I had bought had no responded”
  • “Trying to get tickets and ticket master won't let me enter my card information”
  • “The link to my tickets is not working”

Account Question:

  • “Tickets missing on my account”
  • “Can't sign into account”
  • “Someone hacked account unable to see tickets purchased”

Shipping and Delivery Question:

  • “Delivery of tickects”
  • “Didn't get the tickets that showed up on the map I wanted 30 yard line I purchase 10 yard line after I looked at the map today”
  • “Did not get access code”

Activation/ Cancellation Question:

  • “We had tickets to go to the Monster Jam back in March 14th 2021 it got cancelled so we never got our money back or anything so I want to figure out if we can get credited for it”
  • “Cancel order”
  • “Canceled game”

Payments and Charges Question:

  • “Took out my payment twice”
  • “Discounted tickets $25 off”
  • “Sold tickets payments”

Return/ Replace Question:

  • “Ticket Exchange”
  • “Need ticket exchange”
  • “Exchange tickets”

Cards Question:

  • “Enable to download my tickets for Ricardo Arjona concert”
  • “Ticketmaster reversed my Mastercard approval. Why?”
  • “Someone used my card”

Website/ Application Question:

  • “Trying to sell my tickets & site won't allow me”
  • “Ticketmaster error site”
  • “Ticketmaster website issues”

Staff Question:

  • “I need customer service”
  • “Very unprofessional”
  • “Customer service”

Employment Question:

  • “1099 form for seller tax form”
  • “1099k”
  • “1099”

Other Question:

  • “Tickets”
  • “I ordered tickets for the wrong date”
  • “Purchase a large number of tickets”


Top Ticketmaster Services

Customer Care, Trade-in, Shipping Service

Top Ticketmaster Products

Concert Ticket, Event Ticket, Basketball Ticket

Ticketmaster Pros and Cons

Pros: Convenience of purchasing, No pros to doing business with ticketmaster, Easy to get tickets, Easy to buy tickets, No pros

Cons: Customer service, No customer service, Poor or limited customer service, Worst customer service ever, Customer service sucks can never speak with anyone

Related Companies

Live Nation Entertainment, TicketWeb, Live Nation, Ruoff Music Center, House of Blues


Ticketmaster is considered to be a leading live entertainment ticketing and marketing company in the world. The company was established in 1976. Ticketmaster serves more than 9,000 clients worldwide across multiple event categories, providing exclusive ticketing services for leading arenas, stadiums, professional sports franchises and leagues, college sports teams, performing arts venues, museums, and theaters. We currently operate in 20 markets worldwide facilitating ticket sales, ticket resale services, marketing and distribution through www.ticketmaster.com, one of the largest e-commerce sites on the Internet. The corporate office of the company based in West Hollywood, California.

Ticketmaster also operates 6,700 retail outlets and a global network of call centers.

Ticketmaster reviews and complaints

Ticketmaster is ranked 28 out of 222 in Tickets category

Area Served

USA, Worldwide, Canada, UK, Europe

Payment Methods

VISAMasterCardAmerican ExpressDiscoverPayPal

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