Ticketmaster is never going to release more free tickets so we can redeem our free vouchers, but they won't come right out and say it. They met the requirements of the Schlesinger lawsuit settlement, so they have no incentive to honor the vouchers.
I had 15 pairs of free vouchers worth two free tickets. They got us all excited that we got free tickets, then they make it impossible to redeem them. Just another corporation that cares more about money than customers. Ticketmaster is pretty much a monopoly so, in most cases, there's no way to avoid them if we want to see big-name concerts.
They know that can treat customers poorly because we have few other ticket suppliers.
They should really clean up their image. I don't know anyone who thinks positively of Ticketmaster.
Product or Service Mentioned: Ticketmaster Coupon.
Reason of review: Schlesinger vouchers.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.
I didn't like: Leading us on.