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In July 2018, tried repeatedly to use ticketmaster egift card to purchase tickets online and ticketmaster website repeatedly deleted all the information that I had populated into their formatted screen. I then called ticketmaster to speak to a human being to order the...
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Company wrote 0 private or public responses to the review from Jul 13.
#1303146
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I made mistake of inquiring about my Hamilton tickets refund policy and told all sales final. Meanwhile the agent had them cancelled. After waiting year for show, I show up only to find out my tickets were no longer valid. They said I returned them but not true....
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Company wrote 0 public responses to the review from Oct 11, 2016.
1.0
#934495
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Ticketmaster Customer Care Review

I don't have enough time to properly describe how this secondary ticket website will *** out of whatbypu think you are paying for.... dont bother calling because the incompetent people you will speak with all have the same prefabricated responses to any questions you have... i would rather slam my head in a car door than deal with this website again. Do not use for any reason.
Company wrote 0 private or public responses to the review from Aug 08, 2016.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
#896524
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Hello am writing this letter to inform you that I attended Mother's day good music festival on May 7, at Barclay's I was so disappointed it was very unorganized and I didn't get to see keyshia Cole due to it was getting late!!!!! The sound system was horrible and I...
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Company wrote 0 public responses to the review from May 09, 2016.
#844620
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TO: BILLY JOEL, THE PUBLIC, AND TICKETMASTER TO: CUSTOMER SERVICE; TICKETMASTER I "GOOGLED" TICKETMASTER-AND CLICKED ON WHAT "I THOUGHT WAS TICKETMASTER," HOWEVER, SOMEHOW, "TICKETTRACKER," WAS ABLE TO SELL ME 4 TICKETS THAT THEY HAD PURCHASED FROM A SAM TAYLOR, AND I...
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Company wrote 0 public responses to the review from May 05, 2016.
1.4
I liked
  • Joshua
I didn't like
  • On line purchasing
  • Poor customer service
  • Fraudulent practices
#841809
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I purchased tickets for my family to the Christmas show and spent some time on the phone with the salesperson who not only showed me on the online map where my seats would be. I explained I didn't want handicap but needed an isle seat. I also explained that I wanted up...
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Company wrote 0 public responses to the review from Oct 13, 2015.
I liked
  • Lawsuit
I didn't like
  • Taking too much money
  • Customer service
  • Fraudulent practices
#715410
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Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the ticket and service charge (over $300.00 total for one ticket), at that time. Concert is this Thursday (05/14/2015) and ticket still has not arrived. I...
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Company wrote 0 public responses to the review from May 12, 2015.
5.0
#635035
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I was excited to learn that Citi, in partnership with Ticketmaster, was offering Private Pass tickets exclusively to Citi card holders for the Soundgarden show on June 2nd at Webster Hall in New York City. According to the tine information available through Citi and...
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Company wrote 0 public responses to the review from May 21, 2014.
Anonymous
Jude

I am an avid concert goer. I go to more than 25 concerts per year for over a decade. I used to get the best tickets because at 10 AM, I was on it. Now, it never happens. All t...

#488935
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