In July 2018, tried repeatedly to use ticketmaster egift card to purchase tickets online and ticketmaster website repeatedly deleted all the information that I had populated into their formatted screen. I then called ticketmaster to speak to a human being to order the...Read more
I made mistake of inquiring about my Hamilton tickets refund policy and told all sales final. Meanwhile the agent had them cancelled. After waiting year for show, I show up only to find out my tickets were no longer valid. They said I returned them but not true....Read more
Ticketmaster Customer Care Review
I don't have enough time to properly describe how this secondary ticket website will *** out of whatbypu think you are paying for.... dont bother calling because the incompetent people you will speak with all have the same prefabricated responses to any questions you have... i would rather slam my head in a car door than deal with this website again. Do not use for any reason.
Hello am writing this letter to inform you that I attended Mother's day good music festival on May 7, at Barclay's I was so disappointed it was very unorganized and I didn't get to see keyshia Cole due to it was getting late!!!!! The sound system was horrible and I...Read more
TO: BILLY JOEL, THE PUBLIC, AND TICKETMASTER TO: CUSTOMER SERVICE; TICKETMASTER I "GOOGLED" TICKETMASTER-AND CLICKED ON WHAT "I THOUGHT WAS TICKETMASTER," HOWEVER, SOMEHOW, "TICKETTRACKER," WAS ABLE TO SELL ME 4 TICKETS THAT THEY HAD PURCHASED FROM A SAM TAYLOR, AND I...Read more
I purchased tickets for my family to the Christmas show and spent some time on the phone with the salesperson who not only showed me on the online map where my seats would be. I explained I didn't want handicap but needed an isle seat. I also explained that I wanted up...Read more
I didn't like
- Customer service
- Fraudulent practices
- Not taking responsibility
Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the ticket and service charge (over $300.00 total for one ticket), at that time. Concert is this Thursday (05/14/2015) and ticket still has not arrived. I...Read more
I was excited to learn that Citi, in partnership with Ticketmaster, was offering Private Pass tickets exclusively to Citi card holders for the Soundgarden show on June 2nd at Webster Hall in New York City. According to the tine information available through Citi and...Read more
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