I will never order tickets from Ticketmaster ever again. I purchased tickets as a gift for someone and was never given a preview before I was charged for the tickets.
The fees charged were over $80.00 which is outrageous. I tried to cancel immediately but this was denied.
I am not sure how Ticketmaster gets away with this - DO NOT use this company for tickets - it also took them over 72 hours to even respond only to tell me that I have no way to cancel my order. I am not sure how this company is still in business.
Product or Service Mentioned: Ticketmaster Basketball Ticket.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $80.
Preferred solution: Price reduction.
I didn't like: Not being able to immediately cancel, Service fee.