Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I will never order tickets from Ticketmaster ever again. I purchased tickets as a gift for someone and was never given a preview before I was charged for the tickets.

The fees charged were over $80.00 which is outrageous. I tried to cancel immediately but this was denied.

I am not sure how Ticketmaster gets away with this - DO NOT use this company for tickets - it also took them over 72 hours to even respond only to tell me that I have no way to cancel my order. I am not sure how this company is still in business.

Product or Service Mentioned: Ticketmaster Basketball Ticket.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $80.

Preferred solution: Price reduction.

I didn't like: Not being able to immediately cancel, Service fee.

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