Ticketmaster Questions and Answers
I have some tickets that I won't be able to use and would like to transfer them to a friend. Could you please guide me on how to transfer tickets?
If I wanted to go to a concert, would I have to buy a ticket for my 2 year old and my 5 month old? Just curious
Hi i would like to know if you received my request for two tickets for joss stone thank you sjoran@***.com
Why did I get kicked back in line for Taylor Swift tickets?I have been on my phone for hours and my purple line was over half way. I walked my class down the hall and restarted me at the beginning of the line?
Why did this happen? There has GOT to be a better way.
Honestly, because they can't figure out how to run a website. They had months to prepare for this, they knew it was going to be crazy!! It is ridiculous that they did verify tickets and the site still crashed!!. I picked my tickets got all the way to the end clicked read the terms to pay and it took me back to the beginning. 2 times now. It has done the same to my daughter, she has picked her tickets and gone through the pay part and it kicked her out and she can't even get back in. I have been on the website since 9 am this morning it is now 4 pm. I am back at "It's your turn! We are redirecting you!" Ticketmaster and Taylor better be figuring something out for this situation. There is no reason in the world that you should have to wait online for presale tickets for over 7 hours if you have been verified. They aren't even updating anymore.
Need to get a refund.
I order the wrong tickets. I do have insurance on them not sure what to do. Can you call me as soon as possible.
I’m in a similar situation I ordered 2 Kevin gates tickets but wrong venue and date so worried I won’t be able to change my ticket dates and venue but no insurance on my tickets
Cane email be changed by you can't access tickets I purchasrd.
I have a Ticketmaster account under email stubblefieldarthur063@***.com I can no longer access account or email con you help me I want my tickets for gabriel Iglesias on April 8th and can no longer access them please help me
You can call customer service and have them switch the email that is linked with those tickets so you can access the account. something similar happened to me so I called and had them switch the email linked to my tickets so I could receive updates and whatnot about my event
How do I get my refund.
The snoop dog event in Reno Nevada has been postponed more then two times already I need my money back asap
I bought refundable tickets and trying to get a hold of a real person from TICKETMASTERS but im only receiving fake computer emails with no resolution from last year December 2021. Any sugestions, please email me at agentcho36@***.com This company or app or website is a scam!!!
How to get refund.
Purchased tickets parking and insurance and they can’t find my order Dispite the fact I have an order number
Take them to court!!! I was scamed too. Bought REFUNDABLE TICKETS and yet no resolution or a real human representative reply. My email: agentcho36@***.com
How can my sister get her refund.
My sister is in the hospital and she doesn't know when she is getting out and the tickets she got were to the Tracy Lawrence and Clay Walker Concert in Charleston WV on the 10th of March. How can she get a refund back on the tickets
Im trying to gather and connect with everyone who are or were scammed by this TICKETMASTER APP. Bought tickets REFUNDABLE back on DECEMBER 2021, its been 3 months and no real person from TICKETMASTER company is replying or answering the customer service line. This FRAUD gots to STOP!!!
trouble accepting ticket.
I got my ticket and I can't finishing accepting and completing it. When I click on accept ticket it says Opps this ticket transfer has already been accepted by another email . But it hasn't!!!!
I have a question we order in for tickets and we received the room seat. How can we talk about this?
How do I get my money back quicker.
I bought two tickets for little mix but unable to go so sold my tickets back to Ticketmaster they said I would get my money back after the event but it had been cancelled till 2022 now and the saying still have to wait I think this is all wrong happy two take the money off me so I think they should pay up now .
If you still don't see the credit on your statement, please double-check which card you used. Ticketmaster should refund the original card you booked with.
For further assistance please contact Ticketmaster Support by clicking the Contact Us button on the company website.
Please note Ticketmaster Support is provided Monday to Friday 10am - 5pm.
To transfer tickets on Ticketmaster, follow these simple steps:
1. Log in to your Ticketmaster account.
2. Go to your "My Event" section.
3. Select the event and find the tickets you want to transfer.
4. Click on the "Transfer" option.
5. Enter the recipient's details, including their email address or phone number.
6. Confirm the transfer and send the tickets.
For more detailed instructions, you can contact the Ticketmaster Customer Support team or visit their Help Center.