Ticketmaster Reviews and Complaints
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Customers don't like
- Customer service
- Not taking responsibility
- Shifting blame
Customers like
- Lawsuit
- Yes i did get the tickets i ordered
- When the show was over leaving was easy
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I usually use stub hub because of others past experiences with ticket master ….but this one time I used ticket master and wished I hadn't. I ordered concert tickets for a Christmas gift, row 5 of his favorite musician. my receipt said the tickets would arrive within 10...
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I had two tickets up for resale and one day lowered the price. Within SECONDS, instantly really, the tickets sold at my reduced price! I thought Ticketmaster didn't allow bots? I'm naive. Then, to rub salt in the wound, within minutes the tickets were back up on...
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Back in Sept, two friends and myself purchased Drake tickets from someone we knew, exchanged money via cashapp and they transferred the tickets to my friend’s Ticketmaster account. The day of the concert, the fraud dept calls and tells us that they are canceling our...
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I bought a Home Game 1 ticket to the Colorado Rockies game on Thursday October 4th in case they won the division. I purchased the tickets on Wednesday September 26th. At the time there were 4 Home games listed because the division between the Dodgers and Rockies had...
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I didn't like
- Return exchange policy of platinum most restrictive of all
This is the second time that Ticketmaster misrepresented/switched where the seats I purchased actually were. At this weekends Kansas show at Heinz Hall, I had purchased tickets on the website in row J 10 rows off the pit. The seats I was delivered were in row DD the...
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I liked
- Being able to shop online
I didn't like
- Deception of purchase
Ticketmaster is engaged in fraud. A class action must be manifest. Ticketmaster has defrauded customers out of thousands or even millions. Myself and others recently found out about an Odesza concert in the Dallas area. We were hyped, they've never played here before....
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I sold tickets I purchased from ticketmaster through the company. I have not received my money despite numerous calls, conversations and emails. Every customer service representative claims to not be trained in how to do, puts me on hold for again and again and again...
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Ticketmaster - Question about my charge
Wrong number to talk to someone
Purchased two tickets for the Bruno Mars concert for my daughter. Since Cardi B. will not be appearing (who is the main artist that she wanted to see), we wanted a refund of the tickets. I was told that I had purchased "resale" tickets which I was not aware of. This...
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Similar to Ticketmaster
YOU HAVE PISSED OF THE WRONG CUSTOMER I WILL TELL YOU THAT RIGHT NOW!FIRST OF ALL I DID NOT KNOW THAT THE TICKETS I PURCHASED WERE RESALE TICKETS. THEREFORE, I COULD NOT GET MY REFUND OR AND EXCHANGE BECAUSE OF THE TICKETS BEING RESALE. SECOND OF ALL, TICKETS FOR...
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I have purchased numerous concert tickets through TM. It is ALWAYS evident when you are purchasing resale. You just didn't notice it.