Ticketmaster Reviews and Complaints
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3
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resolved
162
Total
reviews
$33.5K
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losses
$578
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loss
19.2K
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What was your experience with Ticketmaster?
Customers don't like
- Customer service
- Not taking responsibility
- Shifting blame
Customers like
- Lawsuit
- Yes i did get the tickets i ordered
- When the show was over leaving was easy
I bought an early ticket for the sector of 208 S lines for $ 258.00 order 751791LA1 as it was the last master ticket in the industry, and now just a few days before the show the ticket offers several tickets from sector 208 and 209 with best seats for a price of $...
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waited on queue to buy tickets for an event. when it was my turn to look at tickets, they made it appear that only resale tickets were available because the event was sold out. purchased the resale tickets. 10 minutes later, it shows the normal priced tickets....
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They're really fast if you want to buy tickets, but forget it if you need to get a hold of somebody. Tried to resell tickets for an event, (purchased on 2-6-18) but their website doesn't send the required confirmation code. Emails to customer support go un-answered...
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I didn't like
- Cannot get any customer service
Customers go on the Ticketmaster website, resell tickets and charge more for the tickets? It's very deceiving to buy tickets on the Ticketmaster website. When my friends and I bought tickets for Jason Aldean, we thought we were buying them from Ticketmaster and getting...
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I bought tickets back in February for a concert that will be in June. They charged my card in February when I bought the tickets, as expected. I paid my credit card bill. Then, 2 months later, they charged my card again. I think they wait a couple months, then try to...
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I called and purchased2 tickets on Monday March 26,2018 for University Soul Circus. I was given my order number and told the tickets would be sent to my email address within 24 hours. Today is Thursday March 29,2018 no tickets. I called customer service today and was...
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On March 21, 2018 I purchased three tickets for the Andrea Bocelli concert in Pittsburgh, Pennsylvania, December 8, 2018 on a pre-sale fan code. I chose my seats from the seating chart and continued to on to pay for my chosen seats. As I went through that process there...
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Rob1957
I bought tickets to see Lady Antebellum in Smart Financial Center in Sugarland TX for Nov 2018. Got lucky two seats row b center came up. I got them. I saw tickets, paid for t...
MightyCougar
I am commenting on my own post. In a sense of fainess, After threatening a lawsuit, Ticket Master called be back this afternoon and agreed to switch my tickets to the ones I h...
I didn't like
- Way they cheat people off their money
Smashing Pumpkins is one of my favorite bands and I have always wanted to see them in concert. When I saw they are coming to Dallas in July, 2018, I went to order the tickets for this Oh So Shiny Bright tour. I figured it would be worth shelling out some money for...
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Ticketmaster - Hombre g concert
I bought 2 ticket orchestra side and later someone contact me and told me that Ticketmaster will refund my tickets because I need to bring someone in wheel chair cause it was saying in small letter on the ticket. Those tickets were 50 bucks each now cost 750 each. I feel disappointed with Ticketmaster that allow 3 parties to engage in scams like that.
Similar to Ticketmaster
Ticketmaster
Purchased tickets to concert 2 tickets. I was charged for 4. $187.00 extra called the gentleman said yes I see it looks like first didn’t go through. On my account showed only 2 tickets. He said it did and you will be refunded your money. Now they are refusing to refund. DO NOT BUY FROM TICKETMASTER
No you won’t.