Ticketmaster Reviews and Complaints
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3
Issues
resolved
169
Total
reviews
$33.5K
Claimed
losses
$578
Avg
loss
20.6K
Page
views
What was your experience with Ticketmaster?
Customers don't like
- Customer service
- Not taking responsibility
- Shifting blame
Customers like
- Lawsuit
- Yes i did get the tickets i ordered
- When the show was over leaving was easy
In July 2018, tried repeatedly to use ticketmaster egift card to purchase tickets online and ticketmaster website repeatedly deleted all the information that I had populated into their formatted screen. I then called ticketmaster to speak to a human being to order the...
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Ticketmaster - Scam/ ripped off/ horrible company
ABSOLUTE WORST COMPANY EVER. BAD AND RUDE CUSTOMER SERVICE WITH CLUELESS REPS. WILL NOT EVER EVER EVER ORDER FROM TICKETMASTER AGAIN!!!
The fact that we paid so much for the floor tickets, and VIP Package only to have Ticketmaster add General Admin / Pit seats after they claimed the show was SOLD OUT was BS. Did not get tickets until day of event, 6/26/18 after being sent to every box office at venue...
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I didn't like
- Never answer the phone calls
- Worst customer service ever
Signed on to buy tickets , purchased 2 tickets for over 800.00 dollars for a concert .. obviously a large premium but ok .. offer went out that free cd will accompany each ticket purchased.. When I didn't receive one I questioned why ,TM stated well you bought resale...
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Ticketmaster - Discount code
Tried several times to use my 25% off discount code. Never worked. Didnt realize it went through. Tried to cancel it tonight actually speaking with a live person. He would give me the discount, but he said couldn't for some reason. Last time I order tickets from you.
They forced me to download their app to get access to my ticket because there is "no print at home email option". The browser option was also unavailable because of an error named "Not allowed." Never in my life have I not been able to receive a ticket through email or...
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Ticketmaster - Cheated out of a ticket
A week ago,my niece asked me to order two tickets for her for a Drake concert. I placed the order for two tickets and there was confirmation for two tickets. But when my niece went to download the tickets only one ticket come up on the screen. Customer service was beyond rude and not helpful at all. They blamed us for the mistake and refused to give me a refund.
I bought an early ticket for the sector of 208 S lines for $ 258.00 order 751791LA1 as it was the last master ticket in the industry, and now just a few days before the show the ticket offers several tickets from sector 208 and 209 with best seats for a price of $...
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waited on queue to buy tickets for an event. when it was my turn to look at tickets, they made it appear that only resale tickets were available because the event was sold out. purchased the resale tickets. 10 minutes later, it shows the normal priced tickets....
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Similar to Ticketmaster
They're really fast if you want to buy tickets, but forget it if you need to get a hold of somebody. Tried to resell tickets for an event, (purchased on 2-6-18) but their website doesn't send the required confirmation code. Emails to customer support go un-answered...
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I didn't like
- Cannot get any customer service
No you won’t.