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Ticketmaster - Question about my charge

Wrong number to talk to someone
#1362000
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Purchased two tickets for the Bruno Mars concert for my daughter. Since Cardi B. will not be appearing (who is the main artist that she wanted to see), we wanted a refund of the tickets. I was told that I had purchased "resale" tickets which I was not aware of. This...
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#1356416
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Ticketmaster - PURCHASED THE WRONG TICKET DATE > NO REFUNDS OR EXCHANGES
YOU HAVE PISSED OF THE WRONG CUSTOMER I WILL TELL YOU THAT RIGHT NOW!FIRST OF ALL I DID NOT KNOW THAT THE TICKETS I PURCHASED WERE RESALE TICKETS. THEREFORE, I COULD NOT GET MY REFUND OR AND EXCHANGE BECAUSE OF THE TICKETS BEING RESALE. SECOND OF ALL, TICKETS FOR...
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#1352617
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They have a voucher for a buy one get one free ticket for the circus. I called bc the website was not honoring it, their lines were busy and told me to call back, not even a hold option. I called a few times throughout the day same message. I finally emailed them and...
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1.7
I liked
  • Shows i see
I didn't like
  • Customer service
#1342177
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I have not used ticketmaster in a long time. Some friends wanted us to go with them to see a concert. I have ticket credits and ups credits from a lawsuit that ticketmaster lost a couple of years ago. However, the letter and credits went to my old email which was...
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1.9
I didn't like
  • Willingness to help out
  • Lack of customer service
#1339987
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Ticketmaster - I only saw 20% of the show!!!
Last (8/25/2018) night in Atlanta. First of all, I drove 3hrs from Oklahoma to Dallas, TX to drop off my kids and catch a flight to Atlanta for the show. I am appalled that they would even sell tickets where you are sitting literally BEHIND the stage. We were in...
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1.5
#1339433
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So ticketmaster sent me an email for wwe presale tickets in philadelphia with a link. So i hit the link and purchased tickets, turns out the link was for providence, rhode island. So i called ticketmaster to get a refund since the link they sent me was flat out false...
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1.3
#1338645
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In July 2018, tried repeatedly to use ticketmaster egift card to purchase tickets online and ticketmaster website repeatedly deleted all the information that I had populated into their formatted screen. I then called ticketmaster to speak to a human being to order the...
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#1303146
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Ticketmaster - Scam/ ripped off/ horrible company

Ticketmaster - Scam/ ripped off/ horrible company
Ticketmaster - Scam/ ripped off/ horrible company
Ticketmaster - Scam/ ripped off/ horrible company
ABSOLUTE WORST COMPANY EVER. BAD AND RUDE CUSTOMER SERVICE WITH CLUELESS REPS. WILL NOT EVER EVER EVER ORDER FROM TICKETMASTER AGAIN!!!
#1297909
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Contact Ticketmaster

Mailing Address:
Ticketmaster
Attn: Fan Support 1000 Corporate Landing
Charleston, West Virginia 25311
United States
Phone:
(800) 653-8000
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The fact that we paid so much for the floor tickets, and VIP Package only to have Ticketmaster add General Admin / Pit seats after they claimed the show was SOLD OUT was BS. Did not get tickets until day of event, 6/26/18 after being sent to every box office at venue...
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1.3
I didn't like
  • Worst customer service ever
  • Never answer the phone calls
#1290076
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