filters
State:
Show
City:
Show
Product:
Show
I had two tickets up for resale and one day lowered the price. Within SECONDS, instantly really, the tickets sold at my reduced price! I thought Ticketmaster didn't allow bots? I'm naive. Then, to rub salt in the wound, within minutes the tickets were back up on...
Read more
1.8
I didn't like
  • Total internet fraud
#1401718
Reply to reviews
Back in Sept, two friends and myself purchased Drake tickets from someone we knew, exchanged money via cashapp and they transferred the tickets to my friend’s Ticketmaster account. The day of the concert, the fraud dept calls and tells us that they are canceling our...
Read more
1.0
#1400747
Reply to reviews
I bought a Home Game 1 ticket to the Colorado Rockies game on Thursday October 4th in case they won the division. I purchased the tickets on Wednesday September 26th. At the time there were 4 Home games listed because the division between the Dodgers and Rockies had...
Read more
I didn't like
  • Return exchange policy of platinum most restrictive of all
#1378310
Reply to reviews
This is the second time that Ticketmaster misrepresented/switched where the seats I purchased actually were. At this weekends Kansas show at Heinz Hall, I had purchased tickets on the website in row J 10 rows off the pit. The seats I was delivered were in row DD the...
Read more
1.4
I liked
  • Being able to shop online
I didn't like
  • Deception of purchase
#1376110
Reply to reviews
Ticketmaster is engaged in fraud. A class action must be manifest. Ticketmaster has defrauded customers out of thousands or even millions. Myself and others recently found out about an Odesza concert in the Dallas area. We were hyped, they've never played here before....
Read more
1.0
#1373115
Reply to reviews
I sold tickets I purchased from ticketmaster through the company. I have not received my money despite numerous calls, conversations and emails. Every customer service representative claims to not be trained in how to do, puts me on hold for again and again and again...
Read more
#1369065
Reply to reviews
Show

Ticketmaster - Question about my charge

Wrong number to talk to someone
#1362000
Reply to reviews
Purchased two tickets for the Bruno Mars concert for my daughter. Since Cardi B. will not be appearing (who is the main artist that she wanted to see), we wanted a refund of the tickets. I was told that I had purchased "resale" tickets which I was not aware of. This...
Read more
Bookcrazy
Bookcrazy

I have purchased numerous concert tickets through TM. It is ALWAYS evident when you are purchasing resale. You just didn't notice it.

#1356416
Reply to reviews
Ticketmaster - PURCHASED THE WRONG TICKET DATE > NO REFUNDS OR EXCHANGES
YOU HAVE PISSED OF THE WRONG CUSTOMER I WILL TELL YOU THAT RIGHT NOW!FIRST OF ALL I DID NOT KNOW THAT THE TICKETS I PURCHASED WERE RESALE TICKETS. THEREFORE, I COULD NOT GET MY REFUND OR AND EXCHANGE BECAUSE OF THE TICKETS BEING RESALE. SECOND OF ALL, TICKETS FOR...
Read more
#1352617
Reply to reviews

Contact Ticketmaster

Mailing Address:
Ticketmaster
Attn: Fan Support 1000 Corporate Landing
Charleston, West Virginia 25311
United States
Phone:
(800) 653-8000
More
They have a voucher for a buy one get one free ticket for the circus. I called bc the website was not honoring it, their lines were busy and told me to call back, not even a hold option. I called a few times throughout the day same message. I finally emailed them and...
Read more
1.7
I liked
  • Shows i see
I didn't like
  • Customer service
#1342177
Reply to reviews