Ticketmaster
Ticketmaster Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to speak with someone
- Everything - no customer service
Preferred solution: The tickets or kill them so they can't be used.
User's recommendation: Idk
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not heard from anyone
- Concert was nice
- Being able to reach someone due to issues absolutely ridiculous and never available and do not respond to the customer issue emails
User's recommendation: Make sure that you have everything correct and have received if you’ve never dealt with Ticketmaster before or you’re gonna end up. Coming up short like I did.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Price reduction

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
Company fixed the issue and I have been provided with full refund. After a couple weeks of finding the right department to get some results, we finally received a full refund.
- Ease of initial purchase
- Clarity of refund process
Preferred solution: Full refund
User's recommendation: Prepare for concert cancellations. Book your hotel and flights for a few extra days after the scheduled event. Just in case you have to stay longer to enjoy the event you paid for in advance!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can’t access my tickets
Company fixed the issue and I have been provided with apology.
- Lost my tickets
Preferred solution: Deliver product or service ordered
User's recommendation: buy your tickets somewhere else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnique ticket situation
- Are the easiest site to purchase tickets
- Control most ticket sales
- Most of the time expensive
Preferred solution: For them to honor my tickets cause of the pricing. It’s their fault the pricing was wrong.
User's recommendation: If this type of situation happens again like it did to me, pressure Ticketmaster to honor your tickets. They need to learn to let it be and better avoid this from happening again. It’s not your fault the pricing was wrong, because it was released to the public. This website here provides the Ticketmaster phone number, which I couldn’t find on the REAL Ticketmaster website!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMistake
- Great deals and informative
- None so far
Preferred solution: Full refund
User's recommendation: Check before you click