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Ticketmaster - Confirmation call gave wrong ticket date and time.
Ticketmaster - Confirmation call gave wrong ticket date and time.
Ticketmaster - Confirmation call gave wrong ticket date and time.
Ticketmaster - Confirmation call gave wrong ticket date and time.
In November 2017, 5 tickets were purchased to see the Christmas Spectacular in NYC for 12/24 @ 5pm. Wanting to take in the evening mass at Hillsong I called TicketMaster to change the date from 12/24 to 12/25 @ 1pm. As the new event date drew close, I became confused...
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2.8
#1155955
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I will never order tickets from Ticketmaster ever again. I purchased tickets as a gift for someone and was never given a preview before I was charged for the tickets. The fees charged were over $80.00 which is outrageous. I tried to cancel immediately but this was...
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1.1
I didn't like
  • Not being able to immediately cancel
  • Service fee
#1149770
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For the sake of spending less time sifting through *** e-mails from their "sister" companies, use your junk e-mail account. They sell your e-mail faster than they do tickets. AND their new webpage ***. Not only did it take me 10 refreshes to get to the checkout side of...
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#1145961
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Ticketmaster - Sold Nonexistent seats

Ticketmaster
#1139991
Ticketmaster sold me tickets to Lady Gaga , Philip arena , I traveled from miami to Atlanta, when I got to the arena , the section was closed , the staff wasn’t informed that tickets were sold in that particular section , they had to relocated me to another seat, the outside of the arena was very unsafe at night no police presence
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Ticketmaster - Someone please file class action !!!

Ticketmaster
#1117599
How does this horrible company get away with their practices? Agents lie, tickets never get confirmed in writing or sent without multiple calls & hours on hold...every event is ruined by these dishonest people!
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Ticketmaster - Horrible, scam, false advertising, ripoff,

Ticketmaster
#1061953
1.0
Details
Wanted tickets for Dave Chappelle show was suppose to have presale for chase customers on 6/13 with regular sale 6/16 10am tried for 1 hour 6 calls on 6/13 still no tickets no online purchases either. Signed up for email to notify me when tickets available. Well no email now tickets $645 each. Found out that tickets for 6/16 are based on tickets left from presale.
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Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website

Short Review on March 14, 2017

Ticketmaster
#1020651
Thought I bought 2 tickets @$37.50 each but TICKETMASTER resold my purchase to TICKET EMPIRE. And I was charged $223.41. NEVER AGSIN! Contesting and refuse to pay! Shameful pimps!
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I PURCHASED TICKETS TO DISNEY ON ICE ON 11/28/2017. I PURCHASED 6 TICKETS. MY MOTHER IN LAW DECIDED SHE WANTED TO JOIN AND PURCHASED HER TICKETS THE SAME DAY. WE PURCHASED AFTER HOURS SO TICKETMASTER CUSTOMER SERVICE WAS NOT AVAILABLE TO CALL. MY MOTHER IN LAW WAS...
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#1139002
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I bought 2 tickets for $400 2 months ago for Jay Z 4:44 tour in Phoenix, Arizona at the Talking Stick Resort and Arena and today Nov 3rd 2017 they cost half, Ticketmaster dont want to refund any money back, just wrong, I spend 20min trying to talk to customer service...
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Anonymous
Anonymous

I share your pain. I bought a single ticket to see Jay Z in Toronto on November 22 during a pre-sale. He added a 2nd Toronto show on November 23 even though the first show was...

1.1
Hollywood, California
I didn't like
  • Customer service
#1125664
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I had been trying to purchase tickets from 10/24/2017 to 10/27/2017 from Ticketmaster’s website ... every time I had gotten to the part where you had to choose your ticket method it wouldn’t allow me to click either one . So I finally gave up and called Ticketmaste &...
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#1122921
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Lady GAGA concert in CT rescheduled from weekend to weekday night. Can't go. Company email said to push the refund button for a full refund if I couldn't go on the new night (11/9/20107). THERE IS NO REFUND BUTTON TO BE FOUND. Emails to the company are being responded...
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I liked
  • Convenience of purchasing
I didn't like
  • Never answer the phone calls
  • Never answer emails
#1121044
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We tried to get the Weird Al VIP tickets, but because the instructions weren't clear, we bought regular tickets and now are unable to get VIP tickets, on top of that, we haven't been able to reach Customer Service to see if there was anything we can do to fix it. Tried...
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#1116752
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I bought my daughter 2 tickets as a birthday gift and now we find out that she has to have the credit card used to make the purchase and the ID of the person on the credit card. I've been on the phone with ticketmaster for over an hour and they said 'to bad.' They...
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1.0
I didn't like
  • Service fee
#1103982
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Contact Ticketmaster

Mailing Address:
Ticketmaster
Attn: Fan Support 1000 Corporate Landing
Charleston, WV 25311
Phone:
(800) 653-8000
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Ticketmaster - Sold concert tickets that had obstructed viewing- could not see stage.
I had originally emailed this to Ticketmaster customer support on 8/16. I was told I would receive a response in 3-7 business days- today is 12 business days! I have also contacted them several times in between and was told my request was still being review-...
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1.0
West Plains, Missouri
#1095002
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