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Refusing to process refund

Ticketmaster - Refusing to process refund
Ticketmaster - Refusing to process refund
Ticketmaster - Refusing to process refund
Ticketmaster - Refusing to process refund
Ticketmaster - Refusing to process refund
Ticketmaster - Refusing to process refund
Please, I've been waiting on my $404.80 order 32-3****/WDC 6512 refund since I requested on May 15, 2020 now Ticketmaster refuses to process totally ridiculous. I was told management would contact me to resolve situation as of today July 16, 2020 I have yet to receive a phone. We are dealing with a serious Covid19 pandemic I process the transfer of tickets its even noted in the comments and refund just like the Ticketmaster customer service rep walk me explain 3 days after receiving the email about refund and now Ticketmaster refuses to issue me a refund. This is a crazy and ripoff. Please help me get my refund processed

User's recommendation: Buy beware of ticket transfer refunds.

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1 comment
#1915332

I had the same issue. I also have proof of purchase and proof of refund.

Never received the refund. I am about ready to call our local news channel along with District Attorneys office in our State.

ID
#2059888 Review #2059888 is a subjective opinion of poster.
Loss
$405
Preferred solution
Full refund

Guns and roses tickets

I'm trying to figure out what I do with my guns and roses tickets I bought a year ago? I have actual tickets and I'm wondering if they are good for the new concert or not. I'm hoping my tickets can be used for the new concert this summer. Is there a ticketmaster store?
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ID
#2614869 Review #2614869 is a subjective opinion of poster.

2 tickets

I never received my refund for 2 tickets and the tickets were deleted out of my account I dont think that is fair how you take my tickets and my 112.61 .
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ID
#2614868 Review #2614868 is a subjective opinion of poster.
Location
Dallas, Texas

Refund

Never heard from anyone. When calling it states they are not answering phones. Cant get a live person!!!!!!
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ID
#2614718 Review #2614718 is a subjective opinion of poster.
Location
Gardnerville, Nevada

They never answer the live chat or the emails y need a rofund

I make a mistake while shopping my tickets, but they have the refund option, I ask for a refund like 7 times and they never answer.
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ID
#2614110 Review #2614110 is a subjective opinion of poster.
Location
Merida, Yucatan
New Reviewer

Upgrade tickets

I either want a refund on the tickets I just bought or I want to upgrade them to general admission pit
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ID
#2613948 Review #2613948 is a subjective opinion of poster.
Product
Ticketmaster Concert Ticket

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Sell tickets

Phone support is not available. I try to go to chat support it tells me it is not available. I have emailed you guys I do not get a response. $600 is on the line. Why are my tickets not re-sellable for a Collective Soul, please?
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ID
#2613800 Review #2613800 is a subjective opinion of poster.
Cons
  • No way to sell tickets
  • No way to contact
Loss
$600
Preferred solution
Tickets sold
New Reviewer

Can’t get into my account

I mean help to get in my account I dont know the password to my emails not received any messages and my tickets are on their
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ID
#2613727 Review #2613727 is a subjective opinion of poster.
Product
Ticketmaster Concert Ticket
Pros
  • Too upset to think
Cons
  • Sucks
Preferred solution
I’m trying to get in my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Event was canceled I asked for a refund its been over four months I have not received my refund and I cannot talk to anyone and I cannot talk to anyone live chat I can I speak to anyone over the phone
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ID
#2613714 Review #2613714 is a subjective opinion of poster.
Product
Ticketmaster Concert Ticket
Pros
  • No pros to doing business with ticketmaster
Cons
  • No way to directly communicate with them
  • Customer service
Loss
$175
Preferred solution
Full refund
New Reviewer

Purchases tickets

Trying to purchase 5 tickets on app but wont let me . I tried to phone in to order but calling the phone number Said it cant take calls for ticket sales . Useless

User's recommendation: Don’t use Ticketmaster.

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ID
#2613584 Review #2613584 is a subjective opinion of poster.
Preferred solution
Purchase tickets

Tickets event credit

Ticketmaster - Tickets event credit
I have not yet received my refund on these two tickets. I have attached a picture of the tickets along with code numbers.
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ID
#2612709 Review #2612709 is a subjective opinion of poster.
Location
Las Cruces, New Mexico

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Verified Reviewer
New Reviewer

Wrong e mail

I put wrong my email because when I bought my tickets. How can a change the email or where can I call
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ID
#2612153 Review #2612153 is a subjective opinion of poster.
Product
Ticketmaster Concert Ticket

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I put wrong my email when I bought the tickets

I put wrong my email when I bought the tickets, how can I change my email or what number can I call to change that
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ID
#2612136 Review #2612136 is a subjective opinion of poster.
Location
Phoenix, Arizona

The wrong email address was linked to my purchase

Upon ordering my tickets, I found out I had accidentally put the wrong email. When trying to change it to the correct one, it wouldn't change. I tried both calling and emailing them, however, their customer service had no assistance to offer. Their phone lines are down and their chat online option is unavailable. They finally got in contact with me after I had to message them on their Twitter account and the issue has since been resolved.

User's recommendation: Know before you buy from this company. Their customer service is awful and nearly takes forever to get an issue handled.

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ID
#2611720 Review #2611720 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund problems

Ticketmaster - Refund problems
I purchased tickets for a Alabama Concert Columbus, GA for 26 July 2019. It was rescheduled and then canceled. I see no record of a refund. I have all four of the e-tickets. How can I obtain a refund or send me verification that Ticketmaster has processed a refund to me. I see no record of the ticket purchase in my Ticketmaster online account. Whats going on. Fred Hart 706-593-**** Hart259@***.com
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ID
#2611651 Review #2611651 is a subjective opinion of poster.
Product
Ticketmaster Concert Ticket
Pros
  • Easy to buy
Cons
  • Poor customer service
Preferred solution
Full refund
New Reviewer

Purchase tickets

Still no contact from customer service! No phone number will let you talk to a live perso. Unacceptable
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ID
#2611477 Review #2611477 is a subjective opinion of poster.
Pros
  • Havent found one yet
Cons
  • Never answer the phone calls
Preferred solution
Deliver product or service ordered

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