They charged $28 in fees on an order of two tickets that were emailed to me so no unnecessary fees were added. The tickets were only 24 each so it was more than one of the tickets and not one Ticketmaster employee or cost was incurred. A 100% electronic transaction....Read more
I didn't like
- Monopoly of ticket sales in my area forcing outragous fees
- Ridiculous fees
Ticketmaster - Scam/ ripped off/ horrible company
ABSOLUTE WORST COMPANY EVER. BAD AND RUDE CUSTOMER SERVICE WITH CLUELESS REPS. WILL NOT EVER EVER EVER ORDER FROM TICKETMASTER AGAIN!!!
I bought an early ticket for the sector of 208 S lines for $ 258.00 order 751791LA1 as it was the last master ticket in the industry, and now just a few days before the show the ticket offers several tickets from sector 208 and 209 with best seats for a price of $...Read more
In November 2017, 5 tickets were purchased to see the Christmas Spectacular in NYC for 12/24 @ 5pm. Wanting to take in the evening mass at Hillsong I called TicketMaster to change the date from 12/24 to 12/25 @ 1pm. As the new event date drew close, I became confused...Read more
In July 2018, tried repeatedly to use ticketmaster egift card to purchase tickets online and ticketmaster website repeatedly deleted all the information that I had populated into their formatted screen. I then called ticketmaster to speak to a human being to order the...Read more
The fact that we paid so much for the floor tickets, and VIP Package only to have Ticketmaster add General Admin / Pit seats after they claimed the show was SOLD OUT was BS. Did not get tickets until day of event, 6/26/18 after being sent to every box office at venue...Read more
I didn't like
- Worst customer service ever
- Never answer the phone calls
Signed on to buy tickets , purchased 2 tickets for over 800.00 dollars for a concert .. obviously a large premium but ok .. offer went out that free cd will accompany each ticket purchased.. When I didn't receive one I questioned why ,TM stated well you bought resale...Read more
They forced me to download their app to get access to my ticket because there is "no print at home email option". The browser option was also unavailable because of an error named "Not allowed." Never in my life have I not been able to receive a ticket through email or...Read more
Ticketmaster - Discount code
Tried several times to use my 25% off discount code. Never worked. Didnt realize it went through. Tried to cancel it tonight actually speaking with a live person. He would give me the discount, but he said couldn't for some reason. Last time I order tickets from you.
Ticketmaster - Cheated out of a ticket
A week ago,my niece asked me to order two tickets for her for a Drake concert. I placed the order for two tickets and there was confirmation for two tickets. But when my niece went to download the tickets only one ticket come up on the screen. Customer service was beyond rude and not helpful at all. They blamed us for the mistake and refused to give me a refund.
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