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They charged $28 in fees on an order of two tickets that were emailed to me so no unnecessary fees were added. The tickets were only 24 each so it was more than one of the tickets and not one Ticketmaster employee or cost was incurred. A 100% electronic transaction....
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Anonymous
Allison

Completely agree! I purchased two tickets to Jack Johnson, $70 each. Total should have been $140, but it was $209.40 after the service fees. 100% electronic transaction.

1.2
I didn't like
  • Monopoly of ticket sales in my area forcing outragous fees
  • Ridiculous fees
#1173605
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Back in Sept, two friends and myself purchased Drake tickets from someone we knew, exchanged money via cashapp and they transferred the tickets to my friend’s Ticketmaster account. The day of the concert, the fraud dept calls and tells us that they are canceling our...
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1.0
#1400747
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I usually use stub hub because of others past experiences with ticket master ….but this one time I used ticket master and wished I hadn't. I ordered concert tickets for a Christmas gift, row 5 of his favorite musician. my receipt said the tickets would arrive within 10...
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#1430529
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Ticketmaster is engaged in fraud. A class action must be manifest. Ticketmaster has defrauded customers out of thousands or even millions. Myself and others recently found out about an Odesza concert in the Dallas area. We were hyped, they've never played here before....
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1.0
#1373115
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I bought a Home Game 1 ticket to the Colorado Rockies game on Thursday October 4th in case they won the division. I purchased the tickets on Wednesday September 26th. At the time there were 4 Home games listed because the division between the Dodgers and Rockies had...
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I didn't like
  • Return exchange policy of platinum most restrictive of all
#1378310
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I had two tickets up for resale and one day lowered the price. Within SECONDS, instantly really, the tickets sold at my reduced price! I thought Ticketmaster didn't allow bots? I'm naive. Then, to rub salt in the wound, within minutes the tickets were back up on...
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1.8
I didn't like
  • Total internet fraud
#1401718
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This is the second time that Ticketmaster misrepresented/switched where the seats I purchased actually were. At this weekends Kansas show at Heinz Hall, I had purchased tickets on the website in row J 10 rows off the pit. The seats I was delivered were in row DD the...
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1.4
I liked
  • Being able to shop online
I didn't like
  • Deception of purchase
#1376110
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Ticketmaster - I only saw 20% of the show!!!
Last (8/25/2018) night in Atlanta. First of all, I drove 3hrs from Oklahoma to Dallas, TX to drop off my kids and catch a flight to Atlanta for the show. I am appalled that they would even sell tickets where you are sitting literally BEHIND the stage. We were in...
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1.5
#1339433
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Purchased two tickets for the Bruno Mars concert for my daughter. Since Cardi B. will not be appearing (who is the main artist that she wanted to see), we wanted a refund of the tickets. I was told that I had purchased "resale" tickets which I was not aware of. This...
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Bookcrazy
Bookcrazy

I have purchased numerous concert tickets through TM. It is ALWAYS evident when you are purchasing resale. You just didn't notice it.

#1356416
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Contact Ticketmaster

Mailing Address:
Ticketmaster
Attn: Fan Support 1000 Corporate Landing
Charleston, West Virginia 25311
United States
Phone:
(800) 653-8000
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Ticketmaster Products and Services

I have not used ticketmaster in a long time. Some friends wanted us to go with them to see a concert. I have ticket credits and ups credits from a lawsuit that ticketmaster lost a couple of years ago. However, the letter and credits went to my old email which was...
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1.9
I didn't like
  • Willingness to help out
  • Lack of customer service
#1339987
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