filters
State:
Show
City:
Show
Product:
Show
They charged $28 in fees on an order of two tickets that were emailed to me so no unnecessary fees were added. The tickets were only 24 each so it was more than one of the tickets and not one Ticketmaster employee or cost was incurred. A 100% electronic transaction....
Read more
Anonymous
Allison

Completely agree! I purchased two tickets to Jack Johnson, $70 each. Total should have been $140, but it was $209.40 after the service fees. 100% electronic transaction.

1.2
I didn't like
  • Ridiculous fees
  • Monopoly of ticket sales in my area forcing outragous fees
#1173605
Reply to reviews
Ticketmaster is engaged in fraud. A class action must be manifest. Ticketmaster has defrauded customers out of thousands or even millions. Myself and others recently found out about an Odesza concert in the Dallas area. We were hyped, they've never played here before....
Read more
1.0
#1373115
Reply to reviews
I bought a Home Game 1 ticket to the Colorado Rockies game on Thursday October 4th in case they won the division. I purchased the tickets on Wednesday September 26th. At the time there were 4 Home games listed because the division between the Dodgers and Rockies had...
Read more
I didn't like
  • Return exchange policy of platinum most restrictive of all
#1378310
Reply to reviews
This is the second time that Ticketmaster misrepresented/switched where the seats I purchased actually were. At this weekends Kansas show at Heinz Hall, I had purchased tickets on the website in row J 10 rows off the pit. The seats I was delivered were in row DD the...
Read more
1.4
I liked
  • Being able to shop online
I didn't like
  • Deception of purchase
#1376110
Reply to reviews
Ticketmaster - I only saw 20% of the show!!!
Last (8/25/2018) night in Atlanta. First of all, I drove 3hrs from Oklahoma to Dallas, TX to drop off my kids and catch a flight to Atlanta for the show. I am appalled that they would even sell tickets where you are sitting literally BEHIND the stage. We were in...
Read more
1.5
#1339433
Reply to reviews
Purchased two tickets for the Bruno Mars concert for my daughter. Since Cardi B. will not be appearing (who is the main artist that she wanted to see), we wanted a refund of the tickets. I was told that I had purchased "resale" tickets which I was not aware of. This...
Read more
#1356416
Reply to reviews
I have not used ticketmaster in a long time. Some friends wanted us to go with them to see a concert. I have ticket credits and ups credits from a lawsuit that ticketmaster lost a couple of years ago. However, the letter and credits went to my old email which was...
Read more
1.9
I didn't like
  • Willingness to help out
  • Lack of customer service
#1339987
Reply to reviews
Ticketmaster - PURCHASED THE WRONG TICKET DATE > NO REFUNDS OR EXCHANGES
YOU HAVE PISSED OF THE WRONG CUSTOMER I WILL TELL YOU THAT RIGHT NOW!FIRST OF ALL I DID NOT KNOW THAT THE TICKETS I PURCHASED WERE RESALE TICKETS. THEREFORE, I COULD NOT GET MY REFUND OR AND EXCHANGE BECAUSE OF THE TICKETS BEING RESALE. SECOND OF ALL, TICKETS FOR...
Read more
#1352617
Reply to reviews
Show

Ticketmaster - Scam/ ripped off/ horrible company

Ticketmaster - Scam/ ripped off/ horrible company
Ticketmaster - Scam/ ripped off/ horrible company
Ticketmaster - Scam/ ripped off/ horrible company
ABSOLUTE WORST COMPANY EVER. BAD AND RUDE CUSTOMER SERVICE WITH CLUELESS REPS. WILL NOT EVER EVER EVER ORDER FROM TICKETMASTER AGAIN!!!
#1297909
Reply to reviews
They have a voucher for a buy one get one free ticket for the circus. I called bc the website was not honoring it, their lines were busy and told me to call back, not even a hold option. I called a few times throughout the day same message. I finally emailed them and...
Read more
1.7
I liked
  • Shows i see
I didn't like
  • Customer service
#1342177
Reply to reviews