Ticketmaster
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pissed off customer is still pissed off
They absolutely did not help me with my ticket problem which they caused. Cost me two ballgames. The fact that I have to have 100 characters for this review shows they want people to give up and not leave a review.
Because I didn't help me with what I was talking about they couldn't hear me so if they can call me back ***
People kept coming up to my seats and telling me to get out of them I couldn't even watch the show right comfortable because people kept coming up to me and telling me to get out of their seats
Shows same seat number for 4 tickets
Why it shows 1 seat for 4 tickets.
I was convinced that Im buying 4seats.
My receipt shows seats 5 6 7 8 but when I go to my tickets it shows only seat 5 on all tickets.
Ticket refunf
Once I had the proper paperwork, resolution was accomplished expeditiously wwwww
Wewwwwweeeee err to I iopppp
X CB B
Ticket issue
- Car accident left me with memory loss; I can't recall my phone number.
- I want to sell tickets due to rain; they say nothing can be done.
I got into a bad car accident, and unfortunately, I have memory loss and cannot recall my phone number to retrieve the account; that's what my email address is for. I'm trying to sell my tickets because I cannot make it to the event considering it's raining, and basically, customer service is telling me, 'Oh, it's nothing we can do about it,' as if it’s their money that they spent for the concert.
User's recommendation: Allow them to update their phone numbers!!! It’s not fair for people to be forced to only access a phone number. People have had they’re Ticketmaster account longer than phone numbers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cant find my listed tickets
This company is fraudulent. I posted tickets and I don't see them in my account.
You can't reach anyone by phone except for a stupid song.
The AXS insurance I bought for 16 dollars is also a fraud - very few situations are eligible for a refund, none of which are stated when they sell you the insurance. If they do, it's buried somewhere not apparent to the buyer.
- Horrible customer experience
Preferred solution: Full refund
User's recommendation: Dont use them!!!
Wanting to talk about a refund
My flight didn't make it on time, and I paid extra for the refund. The bag claim in the new town to us just landed. Jet leg.
- Ticket access
- Flight make you late
Preferred solution: Full refund
User's recommendation: Don’t get it unless you know you’re gonna go
Trying to transfer tickets for the last 6 hours to no avail!!!
Have been tryi
G to resolve a transfer for the past several hours.. to no avail.
Concert is tomorrow and I am unable to try and sell these [PERSON_NAME] tickets. I can no longer attend but would like to recoup the face.
Alive of these tickets. I am not looking to rip anyone off.
What a horrible company Ticketmaster is!
User's recommendation: Do NOT use fro t of the line services thru Ticketmaster.. it’s a RIP-OFF
Sat on hold for 45 minutes, then a representative asked if they could call me back. I said yes, but never heard back from them.
My experience was absolutely terrible. All I wanted was to change the phone number on my Ticketmaster account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen you don’t have that old number on your account
Cannot change my phone number because I dont have the old number. Customer service cannot even help me change my phone number because I dont know that number from 20 years ago.
It should be a better way of changing your phone number through Customer service with email but no, I cant change my phone number. Thats messed up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t change phone number
Need a better way to change your phone number on your account when you dont have their phone number anymore Customer service cannot help me change my phone number because I did not have the old number. How can somebody remember an old number from 20 years ago you went through so many different new phones dont make sense.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Voided tickets
- Tickets were voided and resold.
- Service was unhelpful.
- I got a refund, but I wanted to sit with friends in the seats I bought at standard price.
I bought good tickets, but they voided them and resold them. Customer service was no help.
I got a refund, but that is not what I wanted. I wanted to go to the games with my friends and sit in the seats I purchased at standard price.
- No accountability for their mistake
- Did not make it up to me
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Get refund on my tickets
I can't get a refund. TM wants me to pay to get a refund.
It's all a joke. I sold tickets back for a lot less, and now they want to give me a refund.
- Buy tivkets
- Cant talk to no one at tm
User's recommendation: Dont try to sell your tickets back to TM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase
- Bought 2 AC/DC Toronto tickets for Sept 16 $800; no tickets received.
- Ticketmaster says tickets must be bought via a third party.
Gone noware.
Purchased 2 AC/DC tickets for *** on September 16th. $800.00.
No tickets. And they know nothing about it. I'm screwed. Ticketmaster tells me I must have purchased them through a 3rd party.
However, I called Ticketmaster's phone number, and they processed it with my Mastercard, no problem. I'm totally devastated.
- Canadian dollar
- Not sure what to say
Preferred solution: Deliver product or service ordered
Can't load tickets
Never spoke to person could not load tickets lost my money that I spent on these tickets missed
the concert I will not use ticket master again use different
User's recommendation: Use different vendor for tickets
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.


