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Scam and lost lots if money using a fake Ticketmaster phone # that I looked up in google. correct #800-653-****

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5.0
Updated by user May 11, 2024

Ticketmaster responded saying they were sorry for the inconvenience and unfortunately all they could do is report the fake ticketmaster phone # to their security team and I should report to my local authorities.

Original review posted by user May 10, 2024

Hello,

I had tickets to George Strait that I had to sell and wanted to transfer correctly. I googled Ticketmaster's phone number and called 888-842-**** at 11:53 am on Wednesday, May 8, 2024.

They answered as Ticketmaster. They were very convincing the way they took my information. I do not know why I believed them, as I usually pick up on suspicious things. Unfortunately, I did not this time.

I was advised to pay $200 to process the transfer of the tickets via a Ticketmaster gift card or an Apple gift card. I paid $200 with an Apple gift card. Once I did that, they said I needed to pay an additional $400 to get the money back. I paid it with two $200 Apple gift cards.

Is there a way to be reimbursed for this scam? I am out $600.

Thank you, Denise Lanham

User's recommendation: Be sure you call the correct Ticketmaster ph #. I googled and used a phone # that turned out to be a scam.

Monetary Loss: $600.

Preferred solution: Full refund.

Ticketmaster Pros: Good service.

Ticketmaster Cons: Did not know the email address.

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