Product: Ticketmaster Customer Care Clear all filters (0 of 16 reviews match)
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ticketmaster said the us POSTAL SERVICE decides when to send out the tickets. that's the biggest load of *** ive ever heard. and what, ticketmaster couldn't be bothered to give me some notification that hey they lied about when my tickets would arrive. come on, that's...
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Ticketmaster Customer Care
#1430529
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I sold tickets I purchased from ticketmaster through the company. I have not received my money despite numerous calls, conversations and emails. Every customer service representative claims to not be trained in how to do, puts me on hold for again and again and again...
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Ticketmaster Customer Care
#1369065
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Ticketmaster - PURCHASED THE WRONG TICKET DATE > NO REFUNDS OR EXCHANGES
YOU HAVE PISSED OF THE WRONG CUSTOMER I WILL TELL YOU THAT RIGHT NOW!FIRST OF ALL I DID NOT KNOW THAT THE TICKETS I PURCHASED WERE RESALE TICKETS. THEREFORE, I COULD NOT GET MY REFUND OR AND EXCHANGE BECAUSE OF THE TICKETS BEING RESALE. SECOND OF ALL, TICKETS FOR...
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Ticketmaster Customer Care
#1352617
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I have not used ticketmaster in a long time. Some friends wanted us to go with them to see a concert. I have ticket credits and ups credits from a lawsuit that ticketmaster lost a couple of years ago. However, the letter and credits went to my old email which was...
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1.9
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Ticketmaster Customer Care
I didn't like
  • Willingness to help out
  • Lack of customer service
#1339987
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WE PURCHASED AFTER HOURS SO TICKETMASTER CUSTOMER SERVICE WAS NOT AVAILABLE TO CALL. MY MOTHER IN LAW WAS TRYING TO PURCHASE THE TICKET NEXT TO THE REST OF US. IT WAS AVAILABLE BUT THE SYSTEM WOULD NOT LET HER PUCHASE IT. I TOLD HER TO GO AHEAD AND PURCHASE THE SEAT...
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Ticketmaster Customer Care
#1139002
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HOW IN *** IS ONE WHO IS NOT FAMILIAR WITH TICKETMASTER 2 KNOW THAT?? HATE COMPANIES THAT DO NOT CARE ABOUT THEIR CUSTOMERS!! TICKETMASTER IS A GREEDY CORPORATION THAT OBVIOUSLY *** OFF ALOT OF CUSTOMERS SADLY THEY DO NOT CARE. I WILL ALWAYS SAY BAD THINGS ABOUT THIS...
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1.0
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Ticketmaster Customer Care
I didn't like
  • Lack of customer service and hidden loopholes
  • Shifting blame
  • Fraudulent practices
#1057074
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I requested a refund for a cancelled concert online at Ticketmaster. I printed out a page confirming my cancellation. It read: Refund Done! A refund has been issued to MC account ending in****. Please allow 7-10 business days for credit to post back to your account....
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1.0
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Ticketmaster Customer Care
#1053966
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I am not sure why they are still in business.This site charges enormous fees, has no customer service and gives incorrect information. I was told on chat I had to call their # to get "will call" tickets for an event when I had already purchased a ticket. I called the #...
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Ticketmaster Customer Care
#970154
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This has got to be the worst company that remains in existence today. They are striving to compete with AT&T on the customer service bar. They have no customer service. There is no chat. There is no tech support. Trying to reach a human being is modern day torture...
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1.0
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Ticketmaster Customer Care
#914132
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Ticketmaster Customer Care Review

I don't have enough time to properly describe how this secondary ticket website will *** out of whatbypu think you are paying for.... dont bother calling because the incompetent people you will speak with all have the same prefabricated responses to any questions you have... i would rather slam my head in a car door than deal with this website again. Do not use for any reason.
1.0
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Ticketmaster Customer Care
#896524
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