Product: Ticketmaster Customer Care Clear all filters (0 of 12 reviews match)
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WE PURCHASED AFTER HOURS SO TICKETMASTER CUSTOMER SERVICE WAS NOT AVAILABLE TO CALL. MY MOTHER IN LAW WAS TRYING TO PURCHASE THE TICKET NEXT TO THE REST OF US. IT WAS AVAILABLE BUT THE SYSTEM WOULD NOT LET HER PUCHASE IT. I TOLD HER TO GO AHEAD AND PURCHASE THE SEAT...
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Ticketmaster Customer Care
#1139002
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HOW IN *** IS ONE WHO IS NOT FAMILIAR WITH TICKETMASTER 2 KNOW THAT?? HATE COMPANIES THAT DO NOT CARE ABOUT THEIR CUSTOMERS!! TICKETMASTER IS A GREEDY CORPORATION THAT OBVIOUSLY *** OFF ALOT OF CUSTOMERS SADLY THEY DO NOT CARE. I WILL ALWAYS SAY BAD THINGS ABOUT THIS...
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1.0
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Ticketmaster Customer Care
I didn't like
  • Shifting blame
  • Fraudulent practices
  • Lack of customer service and hidden loopholes
#1057074
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I requested a refund for a cancelled concert online at Ticketmaster. I printed out a page confirming my cancellation. It read: Refund Done! A refund has been issued to MC account ending in****. Please allow 7-10 business days for credit to post back to your account....
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1.0
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Ticketmaster Customer Care
#1053966
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I am not sure why they are still in business.This site charges enormous fees, has no customer service and gives incorrect information. I was told on chat I had to call their # to get "will call" tickets for an event when I had already purchased a ticket. I called the #...
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Ticketmaster Customer Care
#970154
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This has got to be the worst company that remains in existence today. They are striving to compete with AT&T on the customer service bar. They have no customer service. There is no chat. There is no tech support. Trying to reach a human being is modern day torture...
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1.0
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Ticketmaster Customer Care
#914132
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Ticketmaster Customer Care Review

I don't have enough time to properly describe how this secondary ticket website will *** out of whatbypu think you are paying for.... dont bother calling because the incompetent people you will speak with all have the same prefabricated responses to any questions you have... i would rather slam my head in a car door than deal with this website again. Do not use for any reason.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Ticketmaster Customer Care
#896524
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Worst Customer Service EVER!Bought 2 sets of tickets for Seattle Seahawk games from them and then noticed a seller's note on the 2nd set's confirmation (sent AFTER it was paid for) that it's standing room only. I called and was hung up on 3 times (after waiting 30...
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Ticketmaster Customer Care
#895456
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I bought four online tickets ($500) by mistake to the wrong copa America game taking place at Soldier Field, Chicago.A simple wrong click of mouse. This is one month ahead of the event. I called them right away to explain it was the wrong purchase and they said they...
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Anonymous
Anonymous

Oh and also I asked to get them exchanged for the right game, same venue, same client, a week later but they off course said NO.

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Ticketmaster Customer Care
#850499
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I called to cancel my tickets for an event that will be taking place in Seattle on August 2016.The rules page stated that I can cancel within 48 hours. After waiting for over 45 min on the phone to speak to a csrepresentation, I was told hang on let her read up this...
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1.8
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Ticketmaster Customer Care
#826909
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I tried to buy a single ticket to an Arizona Coyotes gameI clicked on a single seat on the seat map. My cart said I had purchased a single ticket. When the confirmation screen came up it said I had purchased 6 tickets. Evidently the seller, a ticket agency I guess, had...
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Ticketmaster Customer Care
#768043
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