Ticketmaster Reggae Night Xv Concert Ticket Reviews

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I know exactly what I ordered! I received the tickets and low and behold, I get the right section and the right seats but I'm now in row 18! How does that happen? I spent good money for those seats plus an extra $7 for each ticket for a service charge?! So, I call Ticketmaster to ask what happened. I'm on my cell and have to go through the automated system and then, wait for over a half an hour, listening to the same old songs over and over...
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